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Zain Kenya: The worst data service provider in the Southern Hemisphere
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Bigye
#11 Posted : Friday, October 09, 2009 6:41:00 PM
Rank: Member

Joined: 7/17/2009
Posts: 10
@leona

During June - August,I could download PS1 image files of 500-700MB in about 4-5 hours (SAFCOM users,please don't laugh).
Now,I'll consider myself very very lucky if I could do the same in 4-5 days. I've spent countless hours fighting with Zain but to no avail.
My AV updates,even those o 100KB(!) take about 5 minutes to download.
I'm outta here Zain!
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Manja Investor
#12 Posted : Friday, October 09, 2009 7:46:00 PM
Rank: Member

Joined: 11/13/2008
Posts: 87
I have only used the safcom one and to be sincere the last couple of months has been having super high speeds,

For Zain,everyone says it whacks!!!

Djinnm you work for Zain-am sure of that!! Hamna shida tetea employer
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Silk
#13 Posted : Saturday, October 10, 2009 9:55:00 AM
Rank: Member

Joined: 8/25/2008
Posts: 144
Got Orange bundle that i don't use. Stopped after i connected my Safaricom 3G phone as a modem. Downloads are like flipping pages. Yaani,it just opens. Can't believe.

Life is too short.
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subzero
#14 Posted : Saturday, October 10, 2009 11:17:00 AM
Rank: Member

Joined: 1/10/2008
Posts: 365
i use Zain and with no complaints coz i know its 2.5G.
And its obvious you guys are exaggerating far too much. .
safaricom might have better quality but its cost is punitive.
honestly,am comfortable with Zain,i don't need to keep checking my usage.

i guess during the next hutch or sagana,we try this out once and for all.
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rosslyn
#15 Posted : Saturday, October 10, 2009 2:18:00 PM
Rank: Member

Joined: 10/11/2009
Posts: 1
I cannot talk about data but i can gripe about their zap pesa transfer. The other day,i wanted to send 20k thru zap. To begin with,i get a msg telling me i have to send it in chunks of 5k. So I send the first 5k and I get confirmation. Maze kutuma 2nd 5k,mitambo ikakwama hapo...no confirmation...simu ikaenda blank. I got so frustrated I gave up. Zain is supposed to be cheaper than Safaricom but with such business practices,how do they hope to compete?
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dsgnplus
#16 Posted : Saturday, October 10, 2009 5:40:00 PM
Rank: Member

Joined: 5/28/2009
Posts: 37
Location: Kenya
Zain experience pure luxury... picture this type in url hit enter stare @ blank page for a bit. Light up smoke halfway.. login page finally password hit enter.. now for some coffee... half way through nothing yet now where is todays paper lean back relax no hurry.

Safaricom pure stress... modem connect.... within seconds cout down one mb down already hiyo ni pesa tayari nav in and out of pages within minutes 25mb...no time to hanya hanya on the net i believe most of the mbs we pay for... pure fiction. Ah heres the download i needed itunes 9 latest 80mbs... hit download. a couple minutes done quick disconect... check how many mbs down damn! 300mbs!!! what the @****#
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dsgnplus
#17 Posted : Saturday, October 10, 2009 5:44:00 PM
Rank: Member

Joined: 5/28/2009
Posts: 37
Location: Kenya
in case u r wondering hacked my modem.... now can be used with any provider.... shouldnt have to buy a modem each for saf,zain or whomever else comes on board
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subzero
#18 Posted : Sunday, October 11, 2009 5:00:00 PM
Rank: Member

Joined: 1/10/2008
Posts: 365
@bigye,ati it takes 5 minutes to download 100KB on zain?, are you willing to put your money where your mouth is? wacha porojo and lets try it out practically.

...anyway,...Now that you download your 700MB using safaricom,how much does that cost you,since you pay-as-you-go it costs you Ksh 7000. or if are you using the cheapest bundle that will be Ksh. 1750 and you will have used up 70% of your 1GB bundle.

How much would the same cost on Zain,unlimited daily bundles from between Ksh 180 to Ksh. 250 per day. and you will still have your unlimited bundle.

So,its really a trade off between speed and cost.
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Bigye
#19 Posted : Sunday, October 11, 2009 6:45:00 PM
Rank: Member

Joined: 7/17/2009
Posts: 10
@subzero

I do agree with you 199.99%. Before last month,the speeds were ok (downloads @ ~25-30kbps). That's why I was able to download as much as I wanted. On average,with Youtube etc,I was able to download about 7-8GB per month,and all that for only 2'995/-

It's only been during the last 6 weeks where things are really bad. As I do download alot of stuff (Windows 7 & MacOS are BIG!),I really have no choice but to continue using Zain. But Zain's speed needs to improve. The 5 minutes for 100kb was not a joke. It happened quite a few times since the speeds dropped.

I've gotten myself Safcom for my business email but not for downloads.
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Jangwa la Jangili
#20 Posted : Monday, October 12, 2009 5:51:00 AM
Rank: Member

Joined: 10/9/2009
Posts: 311
nobody defending zain so far has come out boldly to state the speed they have been experiencing. zain imeanguka from 25-30kbps a number of weeks ago to 5kbps now. nothing personal. just facts.

Katika Jangwa la Jangili ndipo Pwagu hupata Pwaguzi.
Katika Jangwa la Jangili ndipo Pwagu hupata Pwaguzi.
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