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Hoteli Kazi Ngumu
Amani254
#1 Posted : Thursday, March 06, 2014 4:54:57 PM
Rank: New-farer

Joined: 3/6/2014
Posts: 21
I started a medium sized hotel last year as a side hustle and I am about to give up. I committed quite some capital and instituted strong controls but I am yet to make any money. Sales have been on decline and I am not sure my staff do not eat all the mandazi and then give me a measly 3000 in the evening yet I have to pay rent, stima and their damn salaries at the end of the month. Now in a dilemma - do I sell it? to who? Anyone running a hoteli out there with some ideas?
kaimbaga2014
#2 Posted : Thursday, March 06, 2014 5:46:55 PM
Rank: Hello

Joined: 2/17/2014
Posts: 7
Where is the Hotel located. Maybe you should start by investigating why sales have been on the decline. It can be a a case of the Controls not being strong enough and the staff pocketing part of the sales
Swenani
#3 Posted : Thursday, March 06, 2014 8:34:22 PM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
Amani254 wrote:
I started a medium sized hotel last year as a side hustle and I am about to give up. I committed quite some capital and instituted strong controls but I am yet to make any money. Sales have been on decline and I am not sure my staff do not eat all the mandazi and then give me a measly 3000 in the evening yet I have to pay rent, stima and their damn salaries at the end of the month. Now in a dilemma - do I sell it? to who? Anyone running a hoteli out there with some ideas?


1.How long have you been operational?
2.Do you have a business plan with cash flow?
3.What kind of controls are in place?
4.Is it a hotel or restaurant?
5.Have you ever randomly stayed at tthe counter and cash till?
If Obiero did it, Who Am I?
Angelica _ann
#4 Posted : Thursday, March 06, 2014 8:49:51 PM
Rank: Elder

Joined: 12/7/2012
Posts: 11,937
Swenani wrote:
Amani254 wrote:
I started a medium sized hotel last year as a side hustle and I am about to give up. I committed quite some capital and instituted strong controls but I am yet to make any money. Sales have been on decline and I am not sure my staff do not eat all the mandazi and then give me a measly 3000 in the evening yet I have to pay rent, stima and their damn salaries at the end of the month. Now in a dilemma - do I sell it? to who? Anyone running a hoteli out there with some ideas?


1.How long have you been operational?
2.Do you have a business plan with cash flow?
3.What kind of controls are in place?
4.Is it a hotel or restaurant?

5.Have you ever randomly stayed at tthe counter and cash till?

Kiosk?
In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
washiku
#5 Posted : Thursday, March 06, 2014 9:16:57 PM
Rank: Chief

Joined: 5/9/2007
Posts: 13,095
What about taking leave for a few days n spending at the hotel? That would give you an idea of what is happening.
Amani254
#6 Posted : Monday, March 10, 2014 10:18:02 AM
Rank: New-farer

Joined: 3/6/2014
Posts: 21
Thanks friends. It is in Wangige at a place with good pedestrian traffic.Have tried to spend a couple of days there and the sales actually go up. Only that I cant quit my day job to run this thing. Those wondering what type of hotel it is, it is a basic kenyan eatery. Samosa, Mandazi, chai, Matumbo, chips, kienyeji type of a place.
subaru
#7 Posted : Monday, March 10, 2014 11:21:00 AM
Rank: Member

Joined: 3/15/2010
Posts: 391
Location: nairobie
Amani254 wrote:
Thanks friends. It is in Wangige at a place with good pedestrian traffic.Have tried to spend a couple of days there and the sales actually go up. Only that I cant quit my day job to run this thing. Those wondering what type of hotel it is, it is a basic kenyan eatery. Samosa, Mandazi, chai, Matumbo, chips, kienyeji type of a place.

try and get to know where the money is going to you can even try and get somebody else to be the cashier
Swenani
#8 Posted : Monday, March 10, 2014 12:00:22 PM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
Amani254 wrote:
Thanks friends. It is in Wangige at a place with good pedestrian traffic.Have tried to spend a couple of days there and the sales actually go up. Only that I cant quit my day job to run this thing. Those wondering what type of hotel it is, it is a basic kenyan eatery. Samosa, Mandazi, chai, Matumbo, chips, kienyeji type of a place.


So its a restaurant/cafe and not a hotel.
1.Have an order book in triplicate(one copy for kitchen, one for the cashier and the other remains in the book)
2.Have the receipts in triplicate too(one copy for the customer, the other for the cashier and the other remains in the book.
3.Reconcile the above two on a daily basis and have punitive measures if they dont recconcile.
4.Have punitive measures in place for staff who do not use the order book and receipts books.You can carry out random checks or send your friend there to pose as a customer.
5.Note the number of chapatis/mandazi,samosa's are made from one packet and calculate the expected sales based on that.Also note how the number of servings in 1kg of meat and 1 packet of ugali make so as to determine expected sales per day based on the inputs used per day

Note that, thieves and liars are not consistent hence if the order book and receipt books do not reconcile;the only justification is that they are stealing from you
If Obiero did it, Who Am I?
Chaka
#9 Posted : Monday, March 10, 2014 12:12:03 PM
Rank: Elder

Joined: 2/16/2007
Posts: 2,114
@Swenani,
What if the workers make food on the side(using their own ingredients) for sale in the restaurant and also have fake order/receipt books ?
Swenani
#10 Posted : Monday, March 10, 2014 12:48:57 PM
Rank: User

Joined: 8/15/2013
Posts: 13,237
Location: Vacuum
Chaka wrote:
@Swenani,
What if the workers make food on the side(using their own ingredients) for sale in the restaurant and also have fake order/receipt books ?


Impromptu checks are key
If Obiero did it, Who Am I?
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