This post has made me check the FB page.The complains are many!all to do with documentation. somebody even posted;



It's very frustrating if you can't get a response from the shipper,I hope you get it resolved soon.

Thanks guys. I got the unit out on Wednesday evening. I must say that through the experience I have made friends. People who had been strangers before but went out of their way to help me. I must mention the wazua family for the kind advice, the guys at the kenyan embassy in japan who were ready to engage sbtjapan over the matter (Nelly) and valentine, the very kind lady from the CFS who helped me throughout the process from giving me a waiver on demurage charges, helped me though customs and even in getting the registration plates from the kra officials. I have had to sit down and think over the whole issue. I have decided to drop my clearing agent. He had done 5 units for me this year but he was simply over-awed and failed to take quick action in resolving problems. But most important is that I will always go out of my way in helping others in giving advice when I can, and guiding those who find themselves in tight corners. Just as all people assisted me when I was stuck. To all you guys who held my hand, I am eternally grateful. God bless you sooo much.

@Prime kindly let me know how you sorted your case as it seem am in a similar predicament.The ship docked on 14th with the wrong name on the Bill of ladind, had to push for SBT to send me a manifest corrector which came on 22nd. I have paid the 6k but now am being tossed between KRA and the Shipper (DSS).
I am now unable to clear the unit which has started attracting demurrage, the shippers claim they have lodged the C11, when i go to KRA manifest section the C11 is not in the system, now the shipper is telling me to go to KRA NBI that the C11 has not been approved, my contact in NBI is being told the shipper has not lodged anything . Stress tupu.
Apparently 700 units are affected, kweli SBT this time wameshinda!