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suntra online trading platform
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tyjayden
#1 Posted : Tuesday, October 15, 2013 4:40:12 PM
Rank: New-farer


Joined: 9/12/2012
Posts: 13
Am just curious to know about the the charges and commissions per transaction but since my calls to the broker go unanswered am compelled to turn to my Wazua family.
Are there hidden charges in the suntra online trading platform?
for example an order of 100 MSC shares at ksh 3.50 each should attract 2.1% commission which is ksh 7.35 and the total is ksh. 357.35. however the online platform computation shows that the same 100 share + the commission is ksh. 577.35 a difference of Ksh. 220.d'oh! Has any one else noticed? is there a logical explanation to this? Do other brokers charge the same coz I have not been that keen with the commissions.
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King G
#2 Posted : Tuesday, October 15, 2013 6:02:23 PM
Rank: Elder


Joined: 6/20/2012
Posts: 3,855
Location: Othumo
The 220 bob crap is KRA stamp duty which you MUST pay while posting the transaction but reversed (money given back) once the order has been executed. I have never understood why. But you dont lose the money.

Next time talk to Ngetich at customer service (very nice guy, overworked and answers all querries) and a guy call Anthony at the back office(polite but Knowledgeable). Simple when you get to switchboard just say i have an issue with Tangaza, they will give you either of the two guys above chap chap.
Thieves
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mlennyma
#3 Posted : Tuesday, October 15, 2013 10:09:44 PM
Rank: Elder


Joined: 7/21/2010
Posts: 6,183
Location: nairobi
Ngetich is the backbone of suntra,i think if he quits i will also quit.
"Don't let the fear of losing be greater than the excitement of winning."
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maligumu
#4 Posted : Wednesday, October 16, 2013 7:18:15 AM
Rank: Member


Joined: 2/22/2010
Posts: 510
Location: De egg
Create a nice rapport with Ngetich and Wachira of Suntra.
Peace be with you
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tyjayden
#5 Posted : Wednesday, October 16, 2013 8:29:12 AM
Rank: New-farer


Joined: 9/12/2012
Posts: 13
Thanks, King G, mlennyma and maligumu. I will try and establish Rapport with Ngetich and Wachira and I hope my issues will be sorted.
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guru267
#6 Posted : Wednesday, October 16, 2013 3:11:27 PM
Rank: Elder


Joined: 1/21/2010
Posts: 6,675
Location: Nairobi
Just teething problems..
Mark 12:29
Deuteronomy 4:16
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Angelica _ann
#7 Posted : Wednesday, October 16, 2013 7:59:11 PM
Rank: Elder


Joined: 12/7/2012
Posts: 11,908
Alice, never ever
In the business world, everyone is paid in two coins - cash and experience. Take the experience first; the cash will come later - H Geneen
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