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Foreman
#1 Posted : Thursday, September 26, 2013 12:19:59 AM
Rank: Member

Joined: 11/18/2010
Posts: 194
Location: Kenya
I have tried for the last Month to apply for the HELB loan for my sibling in Vain.
The website has always responded like this
This webpage is not available.

The webpage at http://helb.co.ke/registration/register_past.jsp might be temporarily down or it may have moved permanently to a new web address.


Cant these people at Anniversary towers just revert to Manual forms instead of referring applicants to a non-operational portal?
Stayed up late today thinking traffic would be less but things are not moving..
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Rankaz13
#2 Posted : Thursday, September 26, 2013 7:30:43 AM
Rank: Elder

Joined: 5/21/2013
Posts: 2,841
Location: Here
Foreman wrote:
I have tried for the last Month to apply for the HELB loan for my sibling in Vain.
The website has always responded like this
This webpage is not available.

The webpage at http://helb.co.ke/registration/register_past.jsp might be temporarily down or it may have moved permanently to a new web address.


Cant these people at Anniversary towers just revert to Manual forms instead of referring applicants to a non-operational portal?
Stayed up late today thinking traffic would be less but things are not moving..


Most gov't sites, from experience, are usually 'down' around end month (esp ever since GHRIS was implemented) and whenever they stipulate certain applications be made online (case in point, IEBC or in your case, HELB). The trick, I have found, is to keep trying especially at some random hour hivi, like say 3a.m on a Sato or Sun night. All the best.
Life is like playing a violin solo in public and learning the instrument as one goes on.
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freiks
#3 Posted : Thursday, September 26, 2013 8:29:26 AM
Rank: Veteran

Joined: 6/8/2010
Posts: 1,734
That's not a website its matezo bila chuki, then when you. Go to their hqs they tell you to try at midnight-what an answer with the money they are making they better do better or just accept manual filling
Life is an endless adventure
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amga
#4 Posted : Thursday, September 26, 2013 8:38:32 AM
Rank: Member

Joined: 8/16/2010
Posts: 149
Location: hapa Kenya
i have just called helb and the lady says at night is not good, i have tried @ midnight i get some apache stuff thing, @freiks i agree helb is just one black hole, problems without any solutions
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Foreman
#5 Posted : Thursday, September 26, 2013 9:24:40 AM
Rank: Member

Joined: 11/18/2010
Posts: 194
Location: Kenya
Rankaz13 wrote:
Foreman wrote:
I have tried for the last Month to apply for the HELB loan for my sibling in Vain.
The website has always responded like this
This webpage is not available.

The webpage at http://helb.co.ke/registration/register_past.jsp might be temporarily down or it may have moved permanently to a new web address.


Cant these people at Anniversary towers just revert to Manual forms instead of referring applicants to a non-operational portal?
Stayed up late today thinking traffic would be less but things are not moving..


Most gov't sites, from experience, are usually 'down' around end month (esp ever since GHRIS was implemented) and whenever they stipulate certain applications be made online (case in point, IEBC or in your case, HELB). The trick, I have found, is to keep trying especially at some random hour hivi, like say 3a.m on a Sato or Sun night. All the best.



I may not be a Fan Of KRA but I like how they aproached the online filling, they still have room for manual return and their downtime isnt alarming. For helb, I think someone is fighting to justify his project
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majimaji
#6 Posted : Thursday, September 26, 2013 9:37:15 AM
Rank: Veteran

Joined: 4/4/2007
Posts: 1,162

Just tried after they sms'd me saying am in arrears: not working.

Let them fix the website
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