@kularaha I think you have a point I am a fan of KCB and even though it is making profits and undergoing restructuring...I think KCB's potential is suppressed by the "civil" servant kind of service from the middle to low tier staff.
Paying high salaries does not translate to efficiency and I believe banks that outperform the industry are banks that are efficiently run i.e NIC,I&M & Stanchart.
'......to the acknowledgment of the mystery of God, and of the Father, and of Christ; 3 In whom are hid all the treasures of wisdom and knowledge.' Colossians 2:2-3