@dexco,@jay kay na wengineo. Thanks for your feedback. . Attached part of our converse with SBT. The case is resolved. Thanks all the same.
Dear XXXXXX
How are you?
I feel bad since I saw your mail.
I don't have proper words to say now.
We usually buy auction grade 4.0 and it is good for us to pass JEVIC smoothly.
Your car too.
Since the exporter is not a real car dealer,we must rely on the auction sheet and JEVIC.
Then,this thing happen one in 100 cars.
Generally speaking,if exporters hire real mechanic and have repair facility,no one can manage the sales activity by the high cost.
Me,myself and I really feel sorry XXXXXXXXXX.
Used car business itself is very risky structure which can never be perfect.
Since SBT itself earned only XXXXX profit from your XXXXXXX,
So,what SBT can do for you is XXXXXXX
And what I can do is sending XXXXXX
Sorry that I know you still feel bad.
xxxxx / Vehicle Sales
SBT Co.,Ltd. (SB Trading KK renamed)
Yokohama SIA Bldg. 7F
2-10-36 Kitasaiwai,Nishi-ku,Yokohama,Japan
URL:
www.sbtjapan.comPhone: +81-45-290-9485
From: XXXXXXX
Sent: Tuesday,October 13,2009 11:19 PM
To:
Subject: COMPLAINT STOCK No. XXXXXXXXXXX
Importance: High
Dear Sir,
Here is the explanation with photos.
I know it is auction car but i hope you help.
xxxxxxxxxxxx
- Original Message -
From:
To: xxxxxxxxxx
Sent: Fri,9 Oct 2009 10:22:48 +0300 (EAT)
Subject:xxxxxxxxxxxx
Hi,xxxxxxxxxx
How are you?
We are sorry to hear that last night.
Me myself is not mechanic so it is hard to identify what is the problem but
at least I want to help you as much as I can.
If you can write it on the mail,it will help me a lot.
Again,sorry about it and I want to solve this matter as soon as possible.
Best Regards,
/ Vehicle Sales
SBT Co.,Ltd. (SB Trading KK renamed)
Yokohama SIA Bldg. 7F
2-10-36 Kitasaiwai,Nishi-ku,Yokohama,Japan
e-mail:
URL:
www.sbtjapan.comPhone: +81-45-290-9485
????
For i am the master and the captain of my fate !
"For i am the master and the captain of my fate"