newfarer wrote:thanks guys I'm getting better. diarrhea is over now but still managing the headache with panadol.hopefully it will go.taking a dose of antibiotics too.
I wrote to the hotel.
they apologized to me but also informed me that they've never had a similar problem. they said they always sell all food for the day on the same day.
they promised to investigate their processes to ensure that high standards are maintained.
finally they offered me a complementary lunch any other time I visit machakos.
I think my case was satisfactorily handled.this could just have been a bad day
i am glad you are getting better. my take is that this is what establishments say all the time "we have never had a problem like that before". even if they sell all their food on the same day, the food could have been contaminated during preparation that same day.
as you said, the complimentary lunch has been offered and it could just have been a bad day. be sure to update the w republic on what happens when you have the complimentary lunch with a friend
Float like a butterfly, sting like a bee. - Muhammad Ali🐝