nostoppingthis wrote:Impunity wrote:CLK wrote:thuks wrote:2012 wrote:Do Kenyans love or hate KQ? I've never been clear about this.
More aptly, do Kenyans love Kenyan? But that is irrelevant. A company like KQ should strive to always be a cut above the rest. Most of the complaints were as a result of communication breakdown.
You hate them, till you fly
Delta or some crappy airline in Europe that was leaking, as in nilikuwa nanyeshewa. And the hostess was old and very rude. You also get used to their delays and cancellations and accept and move on. Avoid taking anything long haul like Nairobi-Amsterdam, Heathrow, Paris etc coz hizo ndege zao are smaller and squeezed compared to their partner KLM and AirFrance aircrafts hata business class kuna tofauti.
But within Africa there connections are the best.
though you cant compare them with Emirates...
Which Delta airline is this?
I would easily put KQ above Delta...
We shouldn't hate on KQ so much, they are good. I have used Brussels airlines, KLM, Emirates and BA to Europe and also Delta from Europe to the US, and I can say that from my experience, it's only Emirates that beats KQ in terms of quality of their planes and also service. Maybe the European airlines do not put their most recent/modern/best planes on the Africa route (i.e they dump their old planes on the Africa route) while KQ puts it's very best on that route to woo European travelers.
One thing i have noticed is that Emirates has more superior service on the Dubai - Europe route than on the Nairobi - Dubai route. Also, within all airports i have been to, the lounges to African and Asian countries are crappy compared to those to European and North American destinations.