kiash wrote:
Is it only me or there are others who share these sentiments. Go to a public office, people serve you as if they are being forced. A bit “understandable for civil servants” (they think they have the jobs for life), but even in private companies from the reception.
Why do the Chinese bring their own? I noticed while they were constructing the Highway, Kenyans working there venye walikuwa wanasimama wengine wanapiga stori as in they work when they are looked after.Ni kama kwa mjengo, there has to be a foreman wengine wanaiba sand, cement na chuma.Look at places like the former NCCK people employed by the council and they made appearances to the offices only to pick their checks. Halafu watu wanataka kufanya kazi from say 8 to 5 the Chinese do it mpaka usiku. It’s no wonder they bring their own.
So true. Some will serve you as though they're doing you a favor yet you actually are paying for the service (and by extension, paying their salaries too). But the most irksome thing is when I walk into a premises to make some enquiries and it turns out that I know more about your product than you do, hiyo inaudhi sana.
For the longest time, Kenyans have taken business too casually, often viewing it as a preserve if academic failures. Look around and see, how many of our young ones can honestly say they'd like to be entrepreneurs when they 'grow up'?
As it has been said before, "The society which scorns excellence in plumbing as a humble activity and tolerates shoddiness in philosophy because it is an exalted activity will have neither good plumbing nor good philosophy...neither its pipes nor its theories will hold water." (John W. Gardner).
It's about time we raised the standards, all of us, by offering consistently good service at whatever it is that we do. After all, excellence consists of going the extra mile. Oh, and service with a smile, a genuine smile, indeed counts for a lot.
Life is like playing a violin solo in public and learning the instrument as one goes on.