@marshalliah, the last time i made a withdrawal, which is a while back, i sent my request by email. They discontinued issuance of cheques unless you work via their agents. However, they will conveniently send you the money directly to your bank account through EFT, RTGS or TT. EFT is free while RTGS-KES 1,500/=, TT-Higher of KES 1,500/= or 2% of the value.
... others may give their experience