Pole. You're a victim of the teething problems. I hope they sort it up before it get to us.

i have been on this system since phase 1 of the pilot and i must confess it's a piece of genius. at least it has worked for me. sorry for your predicament.

Robin - The charges are graduated as per your consumption per month. Read the brochures that are supplied with the meter carefully.

Naomba hiyo technology isifike kwa plot yangu/yetu.

Finally these kenya power fork jembes have moved us to prepaid. The initial 30 tokens are almost over. I try several times to top-up with no success. I call my neighbour to find out how he is managing and he tells me he called their call centre and was informed they have not yet activated the recently installed meters so we can't top-up. We will have to stay in darkness until they clear the backlog.

Thank God the min.of energy will be under Ruto and he will almost certainly shake-up these lethargic parastatals. Good bye Njoroge and your board. We will not miss you.

The epitome of inefficiency. There is a thread called 'Why Kenya Power Will Derail Vision 2030'

I have finally gotten through kplc call centre and they have told me to wait ( in darkness) but if the meter is not activated by wednesday, i go to their offices.

Because its a sunday, my good side is in charge and thinking; someone please talk to president Kenyatta and let him know these guys are the biggest threat to his vision for kenya.

My nasty side is wondering ; is it humanly possible to be this incompetent? could it be that kplc is managed by . . . . . . . Then i remember its sunday.

And how much profit did they make last year?