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CFC Online Share Trading
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sparkly
#21 Posted : Monday, January 21, 2013 8:59:57 PM
Rank: Elder


Joined: 9/23/2009
Posts: 8,083
Location: Enk are Nyirobi
J1Andrea wrote:
The worst broker award goes to CFC financials. Slow. The online platform is a sham because half the time it is not working. Try calling the staff that you have a problem and they are just as confused as you are.

Rarely works during trading hours. Easier to place orders off market.
Life is short. Live passionately.
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mwekez@ji
#22 Posted : Monday, January 21, 2013 9:28:23 PM
Rank: Chief


Joined: 5/31/2011
Posts: 5,121
sparkly wrote:
J1Andrea wrote:
The worst broker award goes to CFC financials. Slow. The online platform is a sham because half the time it is not working. Try calling the staff that you have a problem and they are just as confused as you are.

Rarely works during trading hours. Easier to place orders off market.


... sad they no longer accept email buy/sell instructions even when the platform is down #Poor_Retailers
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J1Andrea
#23 Posted : Monday, January 21, 2013 10:27:49 PM
Rank: User


Joined: 1/17/2013
Posts: 11
Try calling them at 1 o clock, you will be on hold until 2. I think these guys need competition ndio waamke. Wamelala. All entrepreneurs out there, you will have no problems competing with the likes of such firms.
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phantom
#24 Posted : Tuesday, January 22, 2013 9:13:43 AM
Rank: Member


Joined: 11/7/2009
Posts: 56
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work
Your boss's job is to give you a job. Its your job to make yourself rich
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mlennyma
#25 Posted : Tuesday, January 22, 2013 9:46:25 AM
Rank: Elder


Joined: 7/21/2010
Posts: 6,183
Location: nairobi
Online trading even in other firms is accompanied by several challeges,am not in cfc but i keep complaining.
"Don't let the fear of losing be greater than the excitement of winning."
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holycow
#26 Posted : Tuesday, January 22, 2013 9:53:02 AM
Rank: Veteran


Joined: 11/11/2006
Posts: 972
Location: Home
phantom wrote:
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work

Just made a payment request which is yet to be honoured. Guess i'll go the old fashioned way and scan my payment request form then email.
Where does one pick the cheque, i dont like EFT/RTGS. Kimathi street or investax?
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mnandii
#27 Posted : Tuesday, January 22, 2013 1:35:17 PM
Rank: Elder


Joined: 10/11/2006
Posts: 2,304
holycow wrote:
phantom wrote:
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work

Just made a payment request which is yet to be honoured. Guess i'll go the old fashioned way and scan my payment request form then email.
Where does one pick the cheque, i dont like EFT/RTGS. Kimathi street or investax?

I would prefer EFT. The last time I requested a cheque they mishandled it.Sad
Conventional thinkers waste time building shelters when they are unnecessary and then have no shelters when they need them the most. Socionomists do the opposite.
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phantom
#28 Posted : Wednesday, January 23, 2013 11:04:29 AM
Rank: Member


Joined: 11/7/2009
Posts: 56
mnandii wrote:
holycow wrote:
phantom wrote:
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work

Just made a payment request which is yet to be honoured. Guess i'll go the old fashioned way and scan my payment request form then email.
Where does one pick the cheque, i dont like EFT/RTGS. Kimathi street or investax?

I would prefer EFT. The last time I requested a cheque they mishandled it.Sad

EFT is the best, made a request on friday and on tuesday afternoon Pesa PAP
Your boss's job is to give you a job. Its your job to make yourself rich
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phantom
#29 Posted : Wednesday, January 23, 2013 11:06:44 AM
Rank: Member


Joined: 11/7/2009
Posts: 56
The 15 day password change is still there, just been asked to change my password
Your boss's job is to give you a job. Its your job to make yourself rich
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Mucene
#30 Posted : Wednesday, January 23, 2013 1:02:56 PM
Rank: Member


Joined: 8/4/2012
Posts: 155
Location: Kenya
with the launch of their new system, it was just the same monkey with the same tricks jumping to another tree.
If you don't want to go to plan B have a good plan A.
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Mastermind
#31 Posted : Wednesday, January 23, 2013 6:32:04 PM
Rank: Veteran


Joined: 1/25/2012
Posts: 1,624
Location: Langley
Somebody is watching... Got this yesterday.

Dear All,

I hope you are well and have had a great start to the year.

In a bid to improve our services, we launched our new platform earlier this month and you can access it through the following link: http://www.csfs.co.ke/activelite/login.aspx. A tutorial will soon follow on how you can navigate through the system. In the mean time, we will resolve any issues that you may have on a case by case basis. Let us know what you think of our site as we value your input and feedback.



We had taken a break from sending out the daily reports and you will find today’s report attached. Should you wish not to receive this report from us, kindly send an email titled UNSUBSCRIBE to ost@stanbic.com.

We look forward to a great investment year ahead.

Thank you for your continued custom.

Please be advised that we have upgraded and renamed our site to:- http://www.csfs.co.ke/activelite/login.aspx



To register for Online Share Trading, please visit our site on http://www.csfs.co.ke/activelite/login.aspx

and click on the hyperlink labeled “New User Registration”. For queries on the web interface kindly send an e-mail to ost@stanbic.com



Regards,



Lily Wachira | Online Share Trading| Head Office | CfC Stanbic Financial Services |

2nd Floor, CfC Stanbic Building | Kenyatta Avenue | Nairobi | Kenya |

cid:image002.jpg@01CC1C93.04E5C8C0


+254 (020) 363 8942


|


cid:image002.jpg@01CC1C93.04E5C8C0


+254 (020) 363 8900


|

cid:image005.jpg@01CC1C93.04E5C8C0


ost@stanbic.com


|


cid:image006.jpg@01CC1C93.04E5C8C0www.cfcstanbic.co.ke



If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.
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Aguytrying
#32 Posted : Wednesday, January 23, 2013 7:41:31 PM
Rank: Elder


Joined: 7/11/2010
Posts: 5,040
phantom wrote:
mnandii wrote:
holycow wrote:
phantom wrote:
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work

Just made a payment request which is yet to be honoured. Guess i'll go the old fashioned way and scan my payment request form then email.
Where does one pick the cheque, i dont like EFT/RTGS. Kimathi street or investax?

I would prefer EFT. The last time I requested a cheque they mishandled it.Sad

EFT is the best, made a request on friday and on tuesday afternoon Pesa PAP


How did you make the payment request? online? investax? chiromo?
The investor's chief problem - and even his worst enemy - is likely to be himself
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pariah
#33 Posted : Monday, February 04, 2013 11:30:27 AM
Rank: Member


Joined: 11/24/2011
Posts: 833
everytime i try to log on it claims i am already logged on!!!!!!
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mwekez@ji
#34 Posted : Monday, February 04, 2013 1:10:37 PM
Rank: Chief


Joined: 5/31/2011
Posts: 5,121
pariah wrote:
everytime i try to log on it claims i am already logged on!!!!!!


Teething problems stretching to a bothering long period. I keep getting this problem but good thing is that when i write them a mail they act
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mwekez@ji
#35 Posted : Monday, February 04, 2013 1:16:48 PM
Rank: Chief


Joined: 5/31/2011
Posts: 5,121
has anybody gotten the charge structure for making deposit to trading account via MPESA
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Impunity
#36 Posted : Monday, February 04, 2013 8:17:37 PM
Rank: Elder


Joined: 3/2/2009
Posts: 26,328
Location: Masada
mwekez@ji wrote:
has anybody gotten the charge structure for making deposit to trading account via MPESA


Why should they charge for Mpesa deposit?
I think normal Mpesa transfer charges should apply, as in 30 bob for kindu 3,000 deposit!
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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gesowan
#37 Posted : Monday, February 04, 2013 9:04:58 PM
Rank: Member


Joined: 11/6/2010
Posts: 289
Error : USER SUSPENDED
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t-godd
#38 Posted : Tuesday, February 05, 2013 11:15:58 AM
Rank: New-farer


Joined: 8/14/2010
Posts: 28
Location: Limuru
Aguytrying wrote:
phantom wrote:
mnandii wrote:
holycow wrote:
phantom wrote:
holycow wrote:
Yap, new interface works fine. It even gives the average buying price and the profit/loss of a portofolio. Payment requests can also be made.
Seems the 15 day password renewal is no more.

you'll have to do the paperwork coz the payment request still does not work

Just made a payment request which is yet to be honoured. Guess i'll go the old fashioned way and scan my payment request form then email.
Where does one pick the cheque, i dont like EFT/RTGS. Kimathi street or investax?

I would prefer EFT. The last time I requested a cheque they mishandled it.Sad

EFT is the best, made a request on friday and on tuesday afternoon Pesa PAP


How did you make the payment request? online? investax? chiromo?


"Thank you for your email.
Kindly note that we are experiencing some technical difficulties with the payment requests done on the platform.
In the mean time, kindly fill out the form attached and scan it to us with a clear copy of your ID (both sides). Our IT department are currently working on resolving the issue.
I apologize for any inconvenience caused."
L-TOWNS OWN SINCE '90
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t-godd
#39 Posted : Tuesday, February 05, 2013 11:27:12 AM
Rank: New-farer


Joined: 8/14/2010
Posts: 28
Location: Limuru
mwekez@ji wrote:
has anybody gotten the charge structure for making deposit to trading account via MPESA

They should also introduce withdrawal of funds through M-PESA...
L-TOWNS OWN SINCE '90
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Gatheuzi
#40 Posted : Tuesday, February 05, 2013 12:43:00 PM
Rank: Veteran


Joined: 8/16/2009
Posts: 994
gesowan wrote:
Error : USER SUSPENDED


I also got that message first time I logged into the new platform. You need to email them to reset out account.
Time is money, so money is time. Money saved is time gained in reverse! Money stores your life’s energy. You expend your energy, get paid money, and store that money for a future purchase made in a currency.
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