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False Advertising from Airtel

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akowally		#1 Posted : Wednesday, January 09, 2013 12:30:08 PM
Rank: Veteran Joined: 5/20/2008 Posts: 1,126 Location: Nairobi		Airtel is a great network, one of the best in Kenya. I specifically love their internet bundles and speeds; which I consider the best when it comes to mobile ISPs. Over the last couple of months they have been running some false adverts as below: 1. Top up via AirtelMoney and get 50% credit to call and SMS all networks. This doesn't work for all networks - only Airtel to Airtel. 2. Top up with Sh. 100 bundles and above (using 544PIN#) and get free internet for 7 nights This doesn't always work. You'll often get problems accessing the free internet. When calling customer care, they'll tell you "engineers are working on it". At that same time, other Airtel internet products may be working perfectly. 3. Daily internet bundles Don't always work either. *** I applaud Safaricom for the fact that when they used to have unlimited internet, they would reimburse you when their systems are down. I suggest Airtel borrows a leaf from them and starts advertising real stuff or reimbursing when unlimited internet/bonuses don't work. As stated above, they are still one of the best when it comes to internet and call/sms rates. JOIN MY FREE MINI-COURSE FOR WRITERS. CLICK HERE
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InnovateGuy		#2 Posted : Wednesday, January 09, 2013 4:02:30 PM
Rank: Veteran Joined: 11/15/2012 Posts: 1,110		Welcome to India, friend. We don't care about you and we don't listen to our customers at all. For your information, we are looking for any chance to fleece you. We've borrowed a leaf from the market leader and this is the Modus Oparendi. Stick with us and we'll keep on screwing you! Adios! Live Full Die Empty - Les Brown.
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InnovateGuy		#3 Posted : Wednesday, January 09, 2013 4:05:05 PM
Rank: Veteran Joined: 11/15/2012 Posts: 1,110		Welcome to India, friend. We don't care about you and we don't listen to our customers at all. For your information, we are looking for any chance to fleece you. We've borrowed a leaf from the market leader and this is the Modus Oparendi. Stick with us and we'll keep on screwing you! Adios! Live Full Die Empty - Les Brown.
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mpobiz		#4 Posted : Wednesday, January 09, 2013 9:53:04 PM
Rank: Elder Joined: 8/10/2010 Posts: 2,265		InnovateGuy wrote: Welcome to India, friend. We don't care about you and we don't listen to our customers at all. For your information, we are looking for any chance to fleece you. We've borrowed a leaf from the market leader and this is the Modus Oparendi. Stick with us and we'll keep on screwing you! Adios! *Politics is just things to keep the people divided and foolish and put your trust in men and none of them can do nothing for you...*
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Lolest!		#5 Posted : Wednesday, January 09, 2013 10:29:30 PM
Rank: Elder Joined: 3/18/2011 Posts: 12,069 Location: Kianjokoma		You cannot trust offers from these guys. I delete their texts immediately i get them. I never read them. And those bothersome promotional calls, nkt.
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dunkang		#6 Posted : Wednesday, January 09, 2013 11:20:39 PM
Rank: Elder Joined: 6/2/2011 Posts: 4,824 Location: -1.2107, 36.8831		Lolest! wrote: You cannot trust offers from these guys. I delete their texts immediately i get them. I never read them. And those bothersome promotional calls, nkt. they call? Desperation kibao Receive with simplicity everything that happens to you.” ― Rashi
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maka		#7 Posted : Thursday, January 10, 2013 9:37:39 AM
Rank: Elder Joined: 4/22/2010 Posts: 11,522 Location: Nairobi		Mis-selling possunt quia posse videntur
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jimmy1		#8 Posted : Thursday, January 10, 2013 11:14:12 AM
Rank: Member Joined: 2/11/2011 Posts: 240 Location: jamuhuri ya kenya		the 50% bonus works on all networks, i'm currently using it. The 7days internet free internet works between 10pm & 6am, i'm on my 2nd week without any problems. I usually top up from airtel money, buy 80mb @100bob & i get the 7 days internet. The only problem with airtel is in purchasing daily renewabale bundles which takes up to 2hrs to get a confirmation sms
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akowally		#9 Posted : Thursday, January 10, 2013 1:13:24 PM
Rank: Veteran Joined: 5/20/2008 Posts: 1,126 Location: Nairobi		InnovateGuy wrote: For your information, we are looking for any chance to fleece you. That’s the backbone of false advertising. mpobiz wrote: LOL Lolest wrote: You cannot trust offers from these guys. I delete their texts immediately i get them. I never read them. And those bothersome promotional calls, nkt. I never pick their calls. You have to call them to confirm the details of an offer NKT. dunkang wrote: they call? Desperation kibao Yeah, they call. I dread when I pick up by mistake and hear “To get Dunda Tunes…”. I even saved their number so that I can cancel the calls immediately. make wrote: Mis-selling Kabisa jimmy1 wrote: the 50% bonus works on all networks, i'm currently using it. The 7days internet free internet works between 10pm & 6am… daily renewabale bundles which takes up to 2hrs Try the 50% on other networks without credit. I confirmed from them officially that it doesn’t work on other networks. 7 days free internet does work; but on and off...inconsistency JOIN MY FREE MINI-COURSE FOR WRITERS. CLICK HERE
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Elder		#10 Posted : Thursday, January 10, 2013 1:32:45 PM
Rank: Elder Joined: 9/7/2010 Posts: 2,148 Location: elderville		maka wrote: Mis-selling Once in a while you get calls from actual human beings working for them, most of the time it is a robo-call. He who can express in words the ardour of his love, has but little love to express. - Petrach, Son. (That men by various ways arrive at the same end. - Montaigne, The Essays of.)
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