@alma,
Nothing hurts me like a stranger who calls me a liar.....Lucky bastard.If it was me,he would be very dead.

what's wrong with this one, NKT!!!

Mukiri,why drag OAR's name into a KPLC thread or you want to divert attention?

credit for what now?
I have never received such a message,except one telling me that I don't have enough in my mpesa for the transaction.So I top up or buy less units and use balance to cover for that.I guess that is what you are calling the 'credit'?

What I know is that, If one doesn't have enough in their mpesa to pay for the transaction the buying bounces.
Kplc can't ackowledge because it's your mobile subscriber charging you for the service, not them.


Saaasa I had 1.24 units left when I left the house.I switched off the main till I go top up!

I hope Sakwa and Nekesa aren't on duty today.

@ essyk....The message was very specific, "Please add Ksh. 102 to get credit" and it was from KP. My Mpesa account had more than what i wanted to buy thats why i sent them an extra Sh. 500. Btw the units i received were worth about 1K but in total i gave them 1,500.

Moreso if you bought like units enough for kedo 6 months then 1k itamezwa tu!!!!

This i was taught by a kplc frend. If u look at the tariff keenly, its some sort of socialism. The 1st 50 units one consumes, u pay at 2bob a unit, so if ones monthly consum is always 40 units, the consumption component wil be 80bob. If say u consume 90 units in a month, the 1st 50-at 2@, the next 40 @8.10 so coz u r a 'sonko' some of the units u buy at a higher rate. Some1 who consumes 200 units in 1 month may pay like 4000, and someone who consumes 201 units, may pay like 4600. U r taxed more if you are a heavy consumer read 'Sonko'

The bottom line is the total number of units u consume. If u can keep track of the total units u have consumed so far in a month it will help, esp for guys whose total monthly consumption rotates around 180-200 units.
sample this monthly consumption:
Fixed charge 120
consumption 1500
fuel 1800
forex 200
inflation 100
Tax ????

if the total units above are not more than 200, u only pay tax (12%) on 120=14.4, otherwise if the units uhav consumed above exceed 200, then u pay 12% *(120+1500+1800+200+100)=446.4

So if by 31st of the month you hav consumed a total of 190 units, u can just buy 7 to take u to 1st, when u can now buy the many. If u buy 100 on 31st, u may pay 700 in tax, n if u had sent a K, you get 14 units

UPDATE!

I did say I wasn't going to stay another day without electricity.

I was called later in the evening. In the spirit of shaming the bad fruits and praising the good ones in this company, I'll say I was called by a nice gentle man called Kimani.

So we went through the numbers. The calculations, the ARITHMETICS.

Apparently, the previous tenant had "fixed" the problem. If you know what I mean.

So the bill was reflecting the fine plus the standing charges.

That's easy to sort isn't it?

In my view, it isn't easy to sort especially if you are involved in "fixing" the problem in the first place.

Wachana na huyo mzee, hawezi jua nini inanendelea.

That is why I was never being given the correct amounts. That's my view and having seen that Sakwa fellow standing up in such a threatening manner, I thinks its fair for me to imagine what may have happened.

So to cut the story short, one meter is back. After paying what was owed. The other has just come in as I was typing this.

So the moral of the story is.

Fire the Sakwa fellow and hire people who can do arithmetic and be honest with clients.