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Kplc Has a Horrible Officer
Njung'e
#21 Posted : Friday, October 26, 2012 12:15:55 PM
Rank: Elder

Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
@alma,
Nothing hurts me like a stranger who calls me a liar.....Lucky bastard.If it was me,he would be very dead.
Nothing great was ever achieved without enthusiasm.
maka
#22 Posted : Friday, October 26, 2012 12:34:58 PM
Rank: Elder

Joined: 4/22/2010
Posts: 11,522
Location: Nairobi
Spend.thrift wrote:
What to do? But what more should we expect from a power and lighting company which considers darkness and parafin to be among their main competitors?. I heard this on TV not so long ago.

@Spend.thrift...even James Smart was really disturbed by the fact that an MD can reason like that in the 21st century...felt like really punching him on the face,as I said in a previous post this guys have generators and never face the kindof problems a common mwananchi would face he then doesnt feel the urge to work out things when they go wrong in a fast manner he doesnt know the pain of the pinching shoe.
possunt quia posse videntur
McReggae
#23 Posted : Friday, October 26, 2012 12:47:02 PM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
majimaji wrote:
2012 wrote:
KPLC will only change after the elections, when we have managers managing institutions and not engineers. These engineers do not understand customer needs, their priorities are on the dangling lines. As in the police reforms where the head will be a professional manager deputized by two professional police men/women, it should be like that everywhere.


I disagree on the engineers bit being the problem. The customer care is not manned by engineersShame on you


Shame on you Shame on you Shame on you Shame on you what's wrong with this one, NKT!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
Mukiri
#24 Posted : Friday, October 26, 2012 3:15:08 PM
Rank: Elder

Joined: 7/11/2012
Posts: 5,222
McReggae wrote:
majimaji wrote:
2012 wrote:
KPLC will only change after the elections, when we have managers managing institutions and not engineers. These engineers do not understand customer needs, their priorities are on the dangling lines. As in the police reforms where the head will be a professional manager deputized by two professional police men/women, it should be like that everywhere.


I disagree on the engineers bit being the problem. The customer care is not manned by engineersShame on you


Shame on you Shame on you Shame on you Shame on you what's wrong with this one, NKT!!!


Laughing out loudly Engineer OAR should also rest!

Proverbs 19:21
mawinder
#25 Posted : Friday, October 26, 2012 3:28:20 PM
Rank: Elder

Joined: 4/30/2008
Posts: 6,029
Mukiri,why drag OAR's name into a KPLC thread or you want to divert attention?
TAZ
#26 Posted : Friday, October 26, 2012 3:53:54 PM
Rank: Elder

Joined: 11/14/2007
Posts: 4,152
Last night i purchased KPLC units worth Ksh.1000 through Mpesa but instead i received an sms telling me to add an extra 100 to get the credit. I sent sh. 500 and that's when i received my units.....hii ni kawaida kweli ama ni ukora! Btw why is it that the number of units keeps changing everytime you buy yet amount is the same.
essyk
#27 Posted : Friday, October 26, 2012 4:08:34 PM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
TAZ wrote:
Last night i purchased KPLC units worth Ksh.1000 through Mpesa but instead i received an sms telling me to add an extra 100 to get the credit. I sent sh. 500 and that's when i received my units.....hii ni kawaida kweli ama ni ukora! Btw why is it that the number of units keeps changing everytime you buy yet amount is the same.


credit for what now?
I have never received such a message,except one telling me that I don't have enough in my mpesa for the transaction.So I top up or buy less units and use balance to cover for that.I guess that is what you are calling the 'credit'?

What I know is that, If one doesn't have enough in their mpesa to pay for the transaction the buying bounces.
Kplc can't ackowledge because it's your mobile subscriber charging you for the service, not them.


Saaasa I had 1.24 units left when I left the house.I switched off the main till I go top up!
Pray Pray
I hope Sakwa and Nekesa aren't on duty today.



"The true measure of a man is how he treats someone who can do him absolutely no good.
digitek1
#28 Posted : Friday, October 26, 2012 4:12:39 PM
Rank: Veteran

Joined: 2/3/2010
Posts: 1,797
Location: Kenya
Njung'e wrote:
@alma,
Nothing hurts me like a stranger who calls me a liar.....Lucky bastard.If it was me,he would be very dead.

you guys should learn to lie low like envelopes when the situation warrants it. just say yes sir and go along and hii kitu would have been solved. lakini if you come across like you are entitled..kwisha
I may be wrong..but then I could be right
TAZ
#29 Posted : Friday, October 26, 2012 4:19:28 PM
Rank: Elder

Joined: 11/14/2007
Posts: 4,152
@ essyk....The message was very specific, "Please add Ksh. 102 to get credit" and it was from KP. My Mpesa account had more than what i wanted to buy thats why i sent them an extra Sh. 500. Btw the units i received were worth about 1K but in total i gave them 1,500.
tnai9
#30 Posted : Friday, October 26, 2012 4:23:49 PM
Rank: Member

Joined: 6/21/2010
Posts: 345
Location: easto
TAZ wrote:
Last night i purchased KPLC units worth Ksh.1000 through Mpesa but instead i received an sms telling me to add an extra 100 to get the credit. I sent sh. 500 and that's when i received my units.....hii ni kawaida kweli ama ni ukora! Btw why is it that the number of units keeps changing everytime you buy yet amount is the same.


The tariff is a step one. u pay a fixed charge of 134.4 pm, so if you sent ksh 500, the 1st time in month, 134.4 wil be deducted there4 just abt 365 go to the units. If u send 500 again in the same month, all of it go to units because you already paid fixed charges during the 1st buy. So u will likely get more units the second time. This plus other factors like the total units you have consumed in the month - 1st 50 units @2.00, from 51-1500units @8.10, and over 1500 units at 18.57. If u consume upto 200 units in any month u only pay tax on fixed charge, if u consume over 200 units in a month, u also pay tax on fuel, forex, inflation and consumption. So there are so many factors that will make one get different units from the same amount of money
"The problem with the world is that the intelligent people are full of doubts, while the stupid ones are full of confidence." ― Charles Bukowski
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