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Poor Services at Barclays
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Lucid_Iam
#11 Posted : Thursday, October 18, 2012 7:50:16 AM
Rank: Member

Joined: 9/30/2011
Posts: 483
@For Sport I moved to a neighbourhood without a branch. I couldn't afford to drive 10kms to access a stanchart ATM.
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wairegi
#12 Posted : Thursday, October 18, 2012 8:11:40 AM
Rank: Member

Joined: 6/4/2007
Posts: 215
..Barclays have been on me to open a business account with them. I have an account with I&M Banks and they treat you like a KING. It took me less than 7 hours for mobile banking.
..I negotiate for Forex both buying or selling and always better than others. You need not belong to a premier club to enjoy premium services. They send you monthly statement on mail and check books issued for personal saving accounts.
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mawinder
#13 Posted : Thursday, October 18, 2012 8:36:26 AM
Rank: Elder

Joined: 4/30/2008
Posts: 6,029
Why would anyone serious about customer care bank with Barclays bank?
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McReggae
#14 Posted : Thursday, October 18, 2012 8:38:45 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
Lucid_Iam wrote:
@For Sport I moved to a neighbourhood without a branch. I couldn't afford to drive 10kms to access a stanchart ATM.


You don't have to drive that long for ATM when you have other VISA ATM's around, it's cheaper..just 200bucks!!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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Lucid_Iam
#15 Posted : Thursday, October 18, 2012 10:24:44 AM
Rank: Member

Joined: 9/30/2011
Posts: 483
McReggae wrote:
Lucid_Iam wrote:
@For Sport I moved to a neighbourhood without a branch. I couldn't afford to drive 10kms to access a stanchart ATM.


You don't have to drive that long for ATM when you have other VISA ATM's around, it's cheaper..just 200bucks!!!!

Why pay 200 bucks everytime I need to do a withdrawal when I can just switch to banks which are in my hood and have no charges on ATM withdrawals? My only complaint with BBK is on Internet banking and sometime mobile banking.
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  | | Edit by user: Thursday, October 18, 2012 10:26 AM | Reason: Not specified
McReggae
#16 Posted : Thursday, October 18, 2012 10:30:45 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
Lucid_Iam wrote:
McReggae wrote:
Lucid_Iam wrote:
@For Sport I moved to a neighbourhood without a branch. I couldn't afford to drive 10kms to access a stanchart ATM.


You don't have to drive that long for ATM when you have other VISA ATM's around, it's cheaper..just 200bucks!!!!

Why pay 200 bucks everytime I need to do a withdrawal when I can just switch to banks which are in my hood and have no charges on ATM withdrawals? My only complaint with BBK is on Internet banking and sometime mobile banking.


My solution was for the alternative to driving for 10kms!!!

.....all said and done, Barclays simply sucks of late, the result of competing with Equity and trying to please walalos!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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mukiha
#17 Posted : Friday, October 19, 2012 1:53:26 PM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
wairegi wrote:
..Barclays have been on me to open a business account with them. I have an account with I&M Banks and they treat you like a KING. It took me less than 7 hours for mobile banking.
..I negotiate for Forex both buying or selling and always better than others. You need not belong to a premier club to enjoy premium services. They send you monthly statement on mail and check books issued for personal saving accounts.


Yeah; Yeah;

I&M doesn't have that nonsense about "priority banking" for a special breed of customers. At I&M, everyone is a priority banker!

I have been a customer for more than 10 years and has been that way all this time... people think that this sort of service cannot be profitable, but when you look this banks RESULTS... you are astounded - nearly 3.5b PAT last year
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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2012
#18 Posted : Friday, October 19, 2012 3:05:09 PM
Rank: Elder

Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
I closed my BBK account two yrs or so ago and moved to CBA after BBK Yaya turned me away ati I'm not a 'premier' enough. CBA - best service ever! They just need to increase their number of ATMs.

Another bank that surprised me not only for good service but for working systems is Coop Bank. Queues at Coop Bank are long but they have a very efficient system eg you don't need to fill withdrawal slips to withdraw and the teller free alert thing is brilliant. Oh and I almost forgot, most of their teller booths are occupied unlike in most of the other banks.

BBI will solve it :)
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  | | Edit by user: Friday, October 19, 2012 3:12 PM | Reason: Not specified
Spru
#19 Posted : Friday, October 19, 2012 3:42:37 PM
Rank: Hello

Joined: 10/10/2012
Posts: 1
I also closed my BBK account 4 years ago, moved to Stanchart and i confess i love it. Online banking, mobile services n sms alerts on withdrawal arrive while still inside the ATM booth! I actually manage my acccount online, no problems at all.

---my 1st comment in Wazua--- ;)
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Impunity
#20 Posted : Friday, October 19, 2012 3:48:41 PM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
Lucid_Iam wrote:
McReggae wrote:
Lucid_Iam wrote:
@For Sport I moved to a neighbourhood without a branch. I couldn't afford to drive 10kms to access a stanchart ATM.


You don't have to drive that long for ATM when you have other VISA ATM's around, it's cheaper..just 200bucks!!!!

Why pay 200 bucks everytime I need to do a withdrawal when I can just switch to banks which are in my hood and have no charges on ATM withdrawals? My only complaint with BBK is on Internet banking and sometime mobile banking.

Or use 50 bob at pesapoint atm.
But day or night Member beat them ATM-wise.

Last Tuesday I got a sweet deal and was missing only Kes 700 to close the deal.My member was bilaz but I could not withdraw Kes.960 I had in my Roar and so had to deposit Kes.100 by way of Mpesa(thanks) in order to "cheat" Roar so that I could withdraw 1,000....in member you can even withdraw a sok at atm,its my money.
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.
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