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Safaricom encouraging MPesa fraud
Kratos
#91 Posted : Monday, October 15, 2012 7:53:41 PM
Rank: Veteran

Joined: 9/19/2011
Posts: 1,694
essyk wrote:
sitaki.kujulikana wrote:

you can only cancel a transaction, so he will only get his 50 bob back not the 45,000

smile
Was about to say those are 2 different transactions.
I am sure the id no.or whatever they call it are different.
But that customer care fellow was silly.Asking you to go to the cops when it's obvious the cops will redirect you back to safcom.

Why do we always assume that the customer care guys know it all? I have on several occasions caught them down in their pants.
At times they make me believe they could be high school dropouts.
If one doesn't know how to handle a case,please refer them to a more qualified personell instead of giving foolish advise.


Ati what?

ION: There are people who will take the slightest opportunity to talk ill of safcom's mpesa. Its really easy if you don't like it don't use it!

“People will believe a big lie sooner than a little one, and if you repeat it frequently enough, people will sooner or later believe it.” ― Walter C. Langer
alma
#92 Posted : Monday, October 15, 2012 7:57:58 PM
Rank: Elder

Joined: 7/20/2007
Posts: 4,432
@quicksand. I'm being very serious.

You are living in lala land if you think that there is due diligence with mpesa agents. Honestly, tokelezea and see how things are on the ground. You can't seriously be comparing a KCB teller with the emupesa agent in my hood

Seriously. And I still don't undestand how people still bank with barclays. But that's a story for another day.
Jose: If I make it through this thug life, I'll see you one day. The Lord is the only way to stop the hurt.
essyk
#93 Posted : Monday, October 15, 2012 8:16:44 PM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
woi kratos I blame my native lunje for direct translation.
'caught pants down' is what I meant.lol.
But I make noise at safcom cz I have been their loyal customer since day 1 and I still can't find a better option.
Haki yangu.smile
"The true measure of a man is how he treats someone who can do him absolutely no good.
mozenrat
#94 Posted : Monday, October 15, 2012 9:03:17 PM
Rank: Veteran

Joined: 5/18/2008
Posts: 796
Elder wrote:
mozenrat wrote:
alma wrote:
monzerat don't let your support of safaricom show your ignorance.

How do you write a check again to the wrong person? My goodness, good banks these days even call you to confirm checks signed by you. If your bank is allowing you to deposit funds in an account with the wrong name and bank account number


Who said anything about writing the account number in a cheque??.. If I walk into a bank with cash to deposit into your account, I'll fill in a deposit slip in which I'm supposed to fill in your account number and may well make a mistake... Same applies to EFT.

I know you'll say that I can always confirm whether the account number is correct by asking the bank.. KCB, Barclays and Stanchart do not allow this. They'll ask you to call the recipient to confirm which is the equivalent of confirming on MPESA... I'm not loyal to Safcom.. I'm just tired of Kenyans blaming others for their lack of thinking.


wacha generalizations.. tell us which checks and balances these are that Western Union has that would cover the carelessness of a person who sends cash to the wrong recipient and its withdrawn.. Kwani WU wataenda nyumbani kwa huyo recipient kumtafuta?.. NKT

@mozenrat do you mean that if you bank a cheque in the wrong account it would be cleared despite the fact that the account name and account number are different?



Yes, I have seen it happen often... and woe unto you if the names you specify are similar, the bank simply assumes that you've used a different name to refer to the same entity... Just to draw Parallels, Mawinders "bribee" happened to have the same name as the chairman he was targeting.
mozenrat
#95 Posted : Monday, October 15, 2012 9:07:48 PM
Rank: Veteran

Joined: 5/18/2008
Posts: 796
alma wrote:
mozenrat wrote:
alma wrote:
wazua and talking in tongues...what is NKT?

Go to western union and find out.

But now I bow down from this topic.



So you don't know??? na venye unapayuka..
Learn from those of us who've actually worked in banks


I honestly don't know what NKT means and would like to know which bank uses that language. Now working in a bank has become a status symbol with NKT and "venye"?

@mawinder...that's what I'm saying. Those kyc requirements are lacking in Mpesa and soon and very soon they'll come to a head.

But safaricom cult members just won't open their eyes to the danger of this system. Those of us old enough to have been there during the pre-consolidated bank era know the danger of un-regulated money transfers in a country.


NKT and I say again NKT, you like going out of topic.. (No one here cares whether you know the meaning of NKT or not).. Who said working in a bank is a status symbol?? Stick to the discussion at hand.

Back to the facts.. Equity bank only requires your ID for you to open an account and to transact so does M-PESA... Western Union only requires some form of ID plus a secret password... M-PESA requires an ID and your secret PIN.. NKT
mawinder
#96 Posted : Monday, October 15, 2012 9:46:11 PM
Rank: Elder

Joined: 4/30/2008
Posts: 6,029
Quicksand,one can open an mpesa account in your name without an id card,passport photo and without your knowledge by bribing the mpesa girl 1k.does safaricom keep copies of the id and passport photos like banks?
Drobos fly
#97 Posted : Monday, October 15, 2012 10:54:44 PM
Rank: Member

Joined: 4/24/2012
Posts: 331
Location: Vantage point
Very very interesting! now fraudsters visiting this thread don't need a brain to defraud guys! too bad I don't have a safcom line I can torch. Or maybe I should just buy one and torch it just to get that wonderful feeling I got when I torched all my Orange lines that came with 1 month free offers.
Lolest!
#98 Posted : Tuesday, October 16, 2012 7:16:58 AM
Rank: Elder

Joined: 3/18/2011
Posts: 12,069
Location: Kianjokoma
NKT = Nelson Kamau Thuo. Chief, Makomboki Location, Muranga
Laughing out loudly smile Applause d'oh! Sad Drool Liar Shame on you Pray
quicksand
#99 Posted : Tuesday, October 16, 2012 7:19:36 AM
Rank: Veteran

Joined: 7/5/2010
Posts: 2,061
Location: Nairobi
mawinder wrote:
Quicksand,one can open an mpesa account in your name without an id card,passport photo and without your knowledge by bribing the mpesa girl 1k.does safaricom keep copies of the id and passport photos like banks?


Keeping copies of the id, photo would now require the agent to have a computer, and naturally an internet connection to upload these to a central database for cross-reference. We are now talking a small Front Office operation, like Posta. This would curtail Mpesa's reach severely cause as you can see there is quite some capital outlay required for this. If this was a prerequisite, Mpesa would not be Mpesa. It wouldn't be the world beating, revolutionary money transfer system for the common mwananchi that it is. If you prefer a service that doesn't have a broad reach,...eehh well, there are many options to choose from...posta, money order, etc etc. How far has banks and posta taken us? they have had years head start
You can't have your cake and eat it.
Treat Mpesa transacting the way you regard Nigerian fraud mail and you will be OK. Basic care will save you lots of grief.

As for all the other armchair legal experts,...I am sure banks who have been squeezed by Mpesa have employed real lawyers who have searched for legal loopholes they can use to shut down Mpesa, or at least slow down its momentum and haven't found anything useful. Mpesa does way more good than harm, I am not advertising here but the rampant negativity and baying for blood is exasperating. Learn the risks and be careful or avoid the service.
richdad
#100 Posted : Tuesday, October 16, 2012 7:29:24 AM
Rank: Member

Joined: 2/12/2010
Posts: 474
Location: Nairobi
What safaricom has done is employ guys to clean its image everywhere over the internet. The truth of the matter is that when you have a one to one issue with these guys, they act like devils advocates with evil smiles on their faces. Only use Mpesa for very small amounts, don't use their data unless its mobile or modem.

Also don't try any of their safaricom business products. Its a total rip off meant to make then billions. eg zindisha biashara, wimax internet etc.
Keep it simple
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