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Safaricom encouraging MPesa fraud
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premio
#1 Posted : Friday, October 12, 2012 2:55:02 AM
Rank: Member

Joined: 5/31/2009
Posts: 226
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.
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  | | Edit by moderator: Friday, March 21, 2014 10:07 AM | Reason: sentence case
BGL
#2 Posted : Friday, October 12, 2012 3:00:31 AM
Rank: Veteran

Joined: 10/11/2009
Posts: 1,223
You got to be careful and countercheck! its your money.
History will not remember you for your IQ. It will remember you for what you did. “Genius is 1 percent inspiration, 99 percent perspiration.” Thomas Edison
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chiaroscuro
#3 Posted : Friday, October 12, 2012 7:34:48 AM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?

How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.
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Lucid_Iam
#4 Posted : Friday, October 12, 2012 8:01:04 AM
Rank: Member

Joined: 9/30/2011
Posts: 483
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?

How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.

+1
Take responsibility.
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Layman
#5 Posted : Friday, October 12, 2012 8:04:43 AM
Rank: Member

Joined: 9/21/2006
Posts: 422
Location: Nairobi
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?
How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.


Really, I could easily delete your wife's number or husband's number (for example) from your phonebook and save my number using their names. If you scroll you will pick the "wife" of "husband's" name and you will M-Pesa me thinking its your wife or husband. Mistakes happen and sending money to the wrong number is just a mistake like any other and can happen to anyone
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  | | Edit by user: Friday, October 12, 2012 8:07 AM | Reason: Not specified
Muheani
#6 Posted : Friday, October 12, 2012 9:42:42 AM
Rank: Veteran

Joined: 11/20/2009
Posts: 1,402
Layman wrote:
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?
How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.


Really, I could easily delete your wife's number or husband's number (for example) from your phonebook and save my number using their names. If you scroll you will pick the "wife" of "husband's" name and you will M-Pesa me thinking its your wife or husband. Mistakes happen and sending money to the wrong number is just a mistake like any other and can happen to anyone


@Layman,
Then In that case, I would not have sent to a wrong number. You wud simply have managed to defraud me.

N mpesa asks at the point of send "Send to 0722....." then you confirm....so unless Iam Not CAREFUL since ITS my MONEY, then I wud send to yu whose intention was all along to steal from Me (Or why else wud you pick my phone and delete my wifes number replacing it with yours? )
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quicksand
#7 Posted : Friday, October 12, 2012 9:48:23 AM
Rank: Veteran

Joined: 7/5/2010
Posts: 2,061
Location: Nairobi
Layman wrote:
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?
How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.


Really, I could easily delete your wife's number or husband's number (for example) from your phonebook and save my number using their names. If you scroll you will pick the "wife" of "husband's" name and you will M-Pesa me thinking its your wife or husband. Mistakes happen and sending money to the wrong number is just a mistake like any other and can happen to anyone


@Layman - you must take requisite care with your money (when sending it), you cannot make errors and apportion blame on the provider of the platform - that is just lame. Mpesa has other genuine problems, yours really isn't.
There are 2 plausible explanations why reversing transfers is a tedious process:
1) Mpesa has to discourage the thing where people send money to pay for services then go back and cancel the transfer - if this was to become an acute problem people would stop trusting the platform. Your losing money is a painful lesson to the user to be very careful the next time round. It is the price of maintaining trust in the system.
2) Contrary to popular belief, Safaricom does not own 100% policy control over Mpesa, ..the facility is owned by Vodafone (its called VMT). As such, Safaricom has to abide by the license terms (I am guessing 1 above would fall under such)
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McReggae
#8 Posted : Friday, October 12, 2012 10:32:57 AM
Rank: Elder

Joined: 6/17/2008
Posts: 23,365
Location: Nairobi
You send 45K by mistake??? Goodness gracious!!!!.......you gotta be careful with your money mate, unless you got too much...!!!

@Layman, mtu anareplace number kwani anajua when you will Mpesa that number, what if the 1st thing you do is to call the number, in any case huyu itakuwa mtu unamjua!!!
..."Wewe ni mtu mdogo sana....na mwenye amekuandika pia ni mtu mdogo sana!".
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sitaki.kujulikana
#9 Posted : Friday, October 12, 2012 10:37:48 AM
Rank: Veteran

Joined: 8/25/2012
Posts: 1,826
Muheani wrote:
Layman wrote:
chiaroscuro wrote:
premio wrote:
Safaricom is the one driving mpesa fraud, a friend sent 45000ksh to a wrong number and reported to c.service cant beleive that the transaction could not be reversed coz the guy had bought ksh 50 airtime leaving 44950ksh meaning safaricon will only reverse a transaction if full amount sent is still intact and they told him to report to police this is crazy no wonder repeat offenders still draw money using the same number several times. I think any line that draws money sent by mistake should be blocked for good or cash recovered after any amount is loaded thats how they will increase confidence in MPESA security.


That is IMPOSSIBLE!

Don't we simply lift the number from the phonebook?
How can you then say you sent to the wrong number?

That problem was solved a long time ago.

tell your friend to change to a modern SIM card - it will cost only 50 bob.


Really, I could easily delete your wife's number or husband's number (for example) from your phonebook and save my number using their names. If you scroll you will pick the "wife" of "husband's" name and you will M-Pesa me thinking its your wife or husband. Mistakes happen and sending money to the wrong number is just a mistake like any other and can happen to anyone


@Layman,
Then In that case, I would not have sent to a wrong number. You wud simply have managed to defraud me.

N mpesa asks at the point of send "Send to 0722....." then you confirm....so unless Iam Not CAREFUL since ITS my MONEY, then I wud send to yu whose intention was all along to steal from Me (Or why else wud you pick my phone and delete my wifes number replacing it with yours? )


mistakes happen
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dunkang
#10 Posted : Friday, October 12, 2012 10:57:28 AM
Rank: Elder

Joined: 6/2/2011
Posts: 4,824
Location: -1.2107, 36.8831
u first blame your carelessness before jumping to social fora to curse others. Umelipwa na Airtel money?
Receive with simplicity everything that happens to you.” ― Rashi

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  | | Edit by user: Friday, October 12, 2012 10:58 AM | Reason: Not specified
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