SPARKLY:>>Its the height of folly to assume that the ever expanding stock brokerage/investment banker is the right one to host your CDS account.Remember Discount Securities??They became too big and failed from their inefficiencies.At Dyer and Blair,which is a bigger firm,they have a tendency of loosing funds through fraudulent employees.And if you don't trade your account within three months,they freeze the account.

Ali baba = Drummond?

No cause for worry I guess. Unless the management has changed. I have been with them for many years and their service is superb despite numerous staff changes.

But am sad about Joan Sayo... she is just the kind of employee many companies lack; quick, on the ball, professional, humble and very dedicated to the customer - a rarity nowadays. If she's gone, I will miss her greatly.

@bgl,

Do you know where to? I might just follow her if service turns to dis-service.

Na hii nayo... si it's, somehow, tantamount to armtwisting a client of their's into carrying out a transaction regardless of whether it's profitable or otherwise just to avoid the inconvenience of this requirement??? Clearly Grahamites type of investors r not their target clients.