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UAP Medical. What's not happening?
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UAP Insurance Kenya
#21 Posted : Friday, May 04, 2012 4:13:47 PM
Rank: Hello


Joined: 5/4/2012
Posts: 1
Thank you for your comments. We sincerely apologize for the inconvenience experienced.

Following a recent switch to a new information system intended to enhance our customer service, we experienced a few communication hitches with some of our medical providers.

We resolved all issues with the Aga khan University Hospital and their satellite clinics. Our clients can now access treatment at all their provider points.

We would like to take this opportunity to express our gratitude for your kind cooperation.

Kindly contact us on our 24 hour phone lines

Nairobi, Eastern & Central Region

- 0722 839641

- 0733 518345

- 0714 333311

Western & Rift Valley Region

- 0710 888808

Southern & Coast Region

- 0734 010101
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accelriskconsult
#22 Posted : Friday, May 04, 2012 5:50:06 PM
Rank: Member


Joined: 4/2/2011
Posts: 629
Location: Nai
UAP Insurance Kenya wrote:
Thank you for your comments. We sincerely apologize for the inconvenience experienced.

Following a recent switch to a new information system intended to enhance our customer service, we experienced a few communication hitches with some of our medical providers.

We resolved all issues with the Aga khan University Hospital and their satellite clinics. Our clients can now access treatment at all their provider points.

We would like to take this opportunity to express our gratitude for your kind cooperation.

Kindly contact us on our 24 hour phone lines

Nairobi, Eastern & Central Region

- 0722 839641

- 0733 518345

- 0714 333311

Western & Rift Valley Region

- 0710 888808

Southern & Coast Region

- 0734 010101



Kweli Wazua ina nguvu!
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newfarer
#23 Posted : Thursday, July 19, 2012 10:03:22 PM
Rank: Elder


Joined: 3/19/2010
Posts: 3,504
Location: Uganda
UAP Insurance Kenya wrote:
Thank you for your comments. We sincerely apologize for the inconvenience experienced.

Following a recent switch to a new information system intended to enhance our customer service, we experienced a few communication hitches with some of our medical providers.

We resolved all issues with the Aga khan University Hospital and their satellite clinics. Our clients can now access treatment at all their provider points.

We would like to take this opportunity to express our gratitude for your kind cooperation.

Kindly contact us on our 24 hour phone lines

Nairobi, Eastern & Central Region

- 0722 839641

- 0733 518345

- 0714 333311

Western & Rift Valley Region

- 0710 888808

Southern & Coast Region

- 0734 010101

I'm about to get into uap medical cover have they sorted out these issues?
any other company where I can get cheaper cover for main hospitals
3m inpatient cover is 44000/- for principal and 1 under 18
option of 20k add premium for 60k outpatient cover
punda amecheka
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klan
#24 Posted : Friday, July 20, 2012 8:32:00 AM
Rank: Member


Joined: 3/3/2011
Posts: 119
they have too many hidden conditions in their cover. Please read through otherwise you will be covered for 3m but in essense you can only utilise 200k. Please let them take you through all exemptions and their meaning.once I asked a cashierat the Nrb hosp, which is the most straight forward medical insurance and they told me with AAR, there are never any hidden conditions.my 2 cents
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abdulrahman
#25 Posted : Friday, July 20, 2012 2:28:04 PM
Rank: Member


Joined: 4/25/2012
Posts: 261
klan wrote:
they have too many hidden conditions in their cover. Please read through otherwise you will be covered for 3m but in essense you can only utilise 200k. Please let them take you through all exemptions and their meaning.once I asked a cashierat the Nrb hosp, which is the most straight forward medical insurance and they told me with AAR, there are never any hidden conditions.my 2 cents


True.

AAR is the only medical insurance that you will never regret having.
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newfarer
#26 Posted : Friday, July 20, 2012 8:22:34 PM
Rank: Elder


Joined: 3/19/2010
Posts: 3,504
Location: Uganda
thanks I will hold on to get aar story
punda amecheka
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matata
#27 Posted : Saturday, July 21, 2012 10:59:09 AM
Rank: Member


Joined: 11/7/2011
Posts: 410
klan wrote:
they have too many hidden conditions in their cover. Please read through otherwise you will be covered for 3m but in essense you can only utilise 200k. Please let them take you through all exemptions and their meaning.once I asked a cashierat the Nrb hosp, which is the most straight forward medical insurance and they told me with AAR, there are never any hidden conditions.my 2 cents



I strongly agree! AAR is very good en even when ur admitted, they come over to process the discharge very fast! U never kept waiting ati because AAR have not confirmed or submitted papers. they act pap!
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