“When you go into a petrol station and fill up your car, does the owner of the petrol station tell you to bring it back on Wednesday to take back what’s left in the vehicle? Of course not. So I ask, why the hell are we doing that?”

http://whiteafrican.com/...ls-your-internet-bundle/

No one is cheating you blo. How on earth did you think bundles lasts forever? That's why you subscribe to them and they are cheap bundles and therefore have expiry date.

Do you mean someone can go buy something he/she does not know how it works! Exactly the same way bundle products work all over the world.

Maybe you can suggest to the service provider how to come up with products that serve subscriber better and still enable provider to make money.

Yenyewe Safcon iko down tu sana. The issues highlited pissed me off a long time ago. I never buy Safcon bundles, whether data or sms. Thats why I use Orange which has good speeds within nairobi. Kama uko mashinani, .. pole.

When is the offer ending? Till kingdom come?

@chias and @alpha no matter how you try to put this it is outright theft by safaricom. I dont think they should be left to get away with this.

kwani Nairobi si kenya

which majority, and where are those majority who do not have an alternative - unless hauko Kenya.

give me a place with vast majority of safcom users where there exists no alternative - and I will point you to a liar

...Allow me to digress a bit I have been having issues with my top up,at times you top up ang get like 10 bob deducted I think they have an issue with their billing system...

Is there a consumer lobby group that one can report such cases. I think its grossly unfair and underhand for safaricon to shout from the roof tops about their bundles but whisper in the darkness when something fundamental changes in the way the bundles are operationalized. They should be required to shout equally loud when they change something substantial in a commodity.

I would liken it to a cooking fat manufacturing company which advertises loudly that its products are cholesterol free and then suddenly stop advertising but continue producing the same commodity but this time with cholesterol in it.

Is there no recourse for the Kenyan consumer? What about the issue of KAPS tickets at UHMC as mentioned here http://www.wazua.co.ke/f...px?g=posts&t=17365, they are still stealing from consumers...... I wish I could sue them...... may be one day I will but I need to figure out how to gather the evidence then I will try make them pay.

Or maybe ulikuwa umeokoa jahazi.