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CUSTOMER SERVICE
2012
#1 Posted : Thursday, July 05, 2012 4:42:20 PM
Rank: Elder

Joined: 12/9/2009
Posts: 6,592
Location: Nairobi
As good customer service in Kenya is as good as myth, I would like all wazuans to list places where they've gone and gotten good service so I/we can stop wasting time experimenting, going to all the wrong places. No need of listing bad experiences but if someone lists a place that you dispute, please let us know because it's easy for business owners to PR their businesses here.

BBI will solve it
:)
accelriskconsult
#2 Posted : Thursday, July 05, 2012 4:46:44 PM
Rank: Member

Joined: 4/2/2011
Posts: 629
Location: Nai
2012 wrote:
As good customer service in Kenya is as good as myth, I would like all wazuans to list places where they've gone and gotten good service so I/we can stop wasting time experimenting, going to all the wrong places. No need of listing bad experiences but if someone lists a place that you dispute, please let us know because it's easy for business owners to PR their businesses here.



1. Gertrudes
Mastermind
#3 Posted : Thursday, July 05, 2012 4:53:35 PM
Rank: Veteran

Joined: 1/25/2012
Posts: 1,624
Location: Langley
2. Agha Khan

3. Barclays Bank
If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.
Impunity
#4 Posted : Friday, July 06, 2012 10:03:31 AM
Rank: Elder

Joined: 3/2/2009
Posts: 26,331
Location: Masada
Eyesore-certified kanjo!
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

AlphDoti
#5 Posted : Friday, July 06, 2012 12:39:50 PM
Rank: Elder

Joined: 6/20/2008
Posts: 6,275
Location: Kenya
simonkabz
#6 Posted : Sunday, July 08, 2012 5:54:31 AM
Rank: Elder

Joined: 3/2/2007
Posts: 8,776
Location: Cameroon
Laughing out loudly
TULIA.........UFUNZWE!
premio
#7 Posted : Sunday, July 08, 2012 9:05:34 PM
Rank: Member

Joined: 5/31/2009
Posts: 226

TOYOTA EA-Best overall
DHL-GATEWAY-courier best
BANKS-NIC
INSURANCE-ICEA Lion.
RETAIL-Nakkumatt


Agakhan i disagree went there at 2am with a sick child 3yrs was kept waiting 4 30min at registry ati my details were not in the system until i called jubilee 24hrs line myself and they were given msomo

chiaroscuro
#8 Posted : Monday, July 09, 2012 4:29:38 PM
Rank: Veteran

Joined: 2/2/2012
Posts: 1,134
Location: Nairobi
You will get very good service at ROOPAM BABY SHOP on Biashara street.... comes close to MULCHAND BROTHERS a few shops down on the same street. It's a shame that Mulchand had to close when their building was pulled down for re-development...

Oh, and by the way, these two shops are near I&M Bank, another excellent service institution.... ask @Mukiha and @VVS
hamburglar
#9 Posted : Tuesday, July 10, 2012 12:02:57 AM
Rank: Member

Joined: 12/17/2011
Posts: 887
Why was my message deleted?

I guess it was because I was replying to the guy that had posted insults and telling him to chill out and my post had to be whacked too because I had posted his nonsense in my reply. No worries, understood.
rock
#10 Posted : Tuesday, July 10, 2012 8:08:25 AM
Rank: Veteran

Joined: 2/25/2009
Posts: 973
Interesting how i have racked my brain to remember where i got exemplary service. Safaricom has really improved & nowadays you can actually get through to their call centre,i was also impressed by anniversary restaurants' staff when i had lunch there a while back.
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