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HEELLP!! DSTV
Rank: Veteran Joined: 11/11/2006 Posts: 972 Location: Home
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jaggernaut wrote:
(I sent them the Ksh equivalent of USD28 for the Compact package but am just wondering if they increased the fee and don't want to inform me and maybe that's why they have refused to reconnect me.)
Compact is USD30, not USD28 w.e.f April 2012. Received snail mail stating so.
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Rank: User Joined: 1/24/2012 Posts: 1,675 Location: In Da Hood
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this people know how to abuse monopoly . they are giving stiff competition to kplc in that area !
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Rank: Elder Joined: 10/9/2008 Posts: 5,389
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holycow wrote:jaggernaut wrote:
(I sent them the Ksh equivalent of USD28 for the Compact package but am just wondering if they increased the fee and don't want to inform me and maybe that's why they have refused to reconnect me.)
Compact is USD30, not USD28 w.e.f April 2012. Received snail mail stating so. Paid the extra 2 dollars (170bob) and they promptly reconnected me. Very disappointed that they never even sent me an sms to inform me that the charges had gone up marginally from what I've been paying, or that the money i sent wasn't enough. How was i supposed to know? Talk of customer service.....or lack of it.
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