muganda wrote:This Sunday I went to Standard Chartered but found ATM down with a problem. So I dipped my card onto a foreign Diamond Trust ATM. Everything went hunky-dorey until the moment of counting cash - ATM restarts and I'm left staring at a blank screen
Now I call my bank to ask for money and they say it will take up to 21 days for money I didn't receive to be returned to my account. What the hell VISA!
You need to cause a serious scene even if it means literally stepping on their tables. It once happened to me with Consolidated bank and after the merry go round for 2 days, I literally banged on a Mr. Mutie's table (He was the Operations Manager 2006). After the scene at consolidated bank, he escorted me to the branch managers office on the ground floor and an apology was made over some coffee on the table. Money was credited even before the coffee in my cup got finished.