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PIZZA INN AT KENOL BURUBURU

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abdulrahman		#101 Posted : Tuesday, June 05, 2012 10:25:42 AM
Rank: Member Joined: 4/25/2012 Posts: 261		alma wrote: my goodness, they are ISO Certified? Hii ISO inanuliwa river road? their website looks like their watchie did it. hii lavington ni upus kabisa! From the website of Lavington Security. Vision: "Our Vision is to become the Security Firm of choice through a Customer Care Culture directed towards satisfaction and peace of mind. I guess Satisfaction through deflating tyres.
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Dash		#102 Posted : Tuesday, June 05, 2012 11:08:23 AM
Rank: Member Joined: 3/24/2010 Posts: 677 Location: Nairobi		WAH!! this is the most hilarious thread I have read!! Ive died and been buried laughing
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essyk		#103 Posted : Tuesday, June 05, 2012 11:38:53 AM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		I have taken this burden upon myself now. This is my blow the whistle blog. http://thevaluedclient.blogspot.com/ But if anybody has some good links on this topic (poor customer service) please let me know. "The true measure of a man is how he treats someone who can do him absolutely no good.
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MaichBlack		#104 Posted : Tuesday, June 05, 2012 11:50:10 AM
Rank: Elder Joined: 7/22/2009 Posts: 7,468		essyk wrote: I have taken this burden upon myself now. This is my blow the whistle blog. http://thevaluedclient.blogspot.com/ But if anybody has some good links on this topic (poor customer service) please let me know. I thought you were joking when you said you've just seen an opportunity. Way to go and all the best! Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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essyk		#105 Posted : Tuesday, June 05, 2012 12:35:00 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		MaichBlack wrote: essyk wrote: I have taken this burden upon myself now. This is my blow the whistle blog. http://thevaluedclient.blogspot.com/ But if anybody has some good links on this topic (poor customer service) please let me know. I thought you were joking when you said you've just seen an opportunity. Way to go and all the best! Thank you Thank you. I have just created it. I am looking for complaints now. serious! "The true measure of a man is how he treats someone who can do him absolutely no good.
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alma		#106 Posted : Tuesday, June 05, 2012 12:52:08 PM
Rank: Elder Joined: 7/20/2007 Posts: 4,432		@essyk get in touch I'll set up a better platform for you and a bit of crowd-sourcing for you too. Seriously Jose: If I make it through this thug life, I'll see you one day. The Lord is the only way to stop the hurt.
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essyk		#107 Posted : Tuesday, June 05, 2012 1:03:46 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		alma wrote: @essyk get in touch I'll set up a better platform for you and a bit of crowd-sourcing for you too. Seriously arimosa2@gmail.com Will appreciate. "The true measure of a man is how he treats someone who can do him absolutely no good.
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radio		#108 Posted : Tuesday, June 05, 2012 1:09:10 PM
Rank: Veteran Joined: 11/9/2009 Posts: 2,003		essyk wrote: MaichBlack wrote: essyk wrote: I have taken this burden upon myself now. This is my blow the whistle blog. http://thevaluedclient.blogspot.com/ But if anybody has some good links on this topic (poor customer service) please let me know. I thought you were joking when you said you've just seen an opportunity. Way to go and all the best! Thank you Thank you. I have just created it. I am looking for complaints now. serious! Good job @essyk but you need to name and shame the establishment! Visitors won't know which establishment you are talking about!
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alma		#109 Posted : Tuesday, June 05, 2012 1:15:37 PM
Rank: Elder Joined: 7/20/2007 Posts: 4,432		essyk wrote: alma wrote: @essyk get in touch I'll set up a better platform for you and a bit of crowd-sourcing for you too. Seriously arimosa2@gmail.com Will appreciate. sent the email Jose: If I make it through this thug life, I'll see you one day. The Lord is the only way to stop the hurt.
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Jus Blazin		#110 Posted : Tuesday, June 05, 2012 1:20:36 PM
Rank: Elder Joined: 10/23/2008 Posts: 3,966		radio wrote: essyk wrote: MaichBlack wrote: essyk wrote: I have taken this burden upon myself now. This is my blow the whistle blog. http://thevaluedclient.blogspot.com/ But if anybody has some good links on this topic (poor customer service) please let me know. I thought you were joking when you said you've just seen an opportunity. Way to go and all the best! Thank you Thank you. I have just created it. I am looking for complaints now. serious! Good job @essyk but you need to name and shame the establishment! Visitors won't know which establishment you are talking about! Ditto @radio. Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
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essyk		#111 Posted : Tuesday, June 05, 2012 1:36:01 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		Jus Blazin wrote: Good job @essyk but you need to name and shame the establishment! Visitors won't know which establishment you are talking about! Ditto @radio.[/quote] Actually I don't know if its proper to mention names of establishments. They might bulldoze me. siwesmake "The true measure of a man is how he treats someone who can do him absolutely no good.
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MaichBlack		#112 Posted : Tuesday, June 05, 2012 2:04:04 PM
Rank: Elder Joined: 7/22/2009 Posts: 7,468		essyk wrote: [quote=Jus Blazin] Actually I don't know if its proper to mention names of establishments. They might bulldoze me. siwesmake A certain minister stole a lot of money from some ministry and hid it in some bank. The minister took some of the money to a certain country. A certain presidential candidate got a cut of the money. Our sources indicate some of the money might be used in the candidate’s presidential campaign. How helpful is the paragraph above? What good is whistle blowing if you don't mention names? You have to mention names of people, establishments etc. or people will not find the blog helpful. Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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MaichBlack		#113 Posted : Tuesday, June 05, 2012 2:06:32 PM
Rank: Elder Joined: 7/22/2009 Posts: 7,468		alma wrote: @essyk get in touch I'll set up a better platform for you and a bit of crowd-sourcing for you too. Seriously Sounds like someone who works with Kenyan politicians Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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essyk		#114 Posted : Tuesday, June 05, 2012 2:12:18 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		MaichBlack wrote: essyk wrote: [quote=Jus Blazin] Actually I don't know if its proper to mention names of establishments. They might bulldoze me. siwesmake A certain minister stole a lot of money from some ministry and hid it in some bank. The minister took some of the money to a certain country. A certain presidential candidate got a cut of the money. Our sources indicate some of the money might be used in the candidate’s presidential campaign. How helpful is the paragraph above? What good is whistle blowing if you don't mention names? You have to mention names of people, establishments etc. or people will not find the blog helpful. Ok will do so with some guidance. My focus is on poor customer service tactics employed in most biz not corruption in high places. Names will def come up for the good of the establishment "The true measure of a man is how he treats someone who can do him absolutely no good.
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MaichBlack		#115 Posted : Tuesday, June 05, 2012 2:21:10 PM
Rank: Elder Joined: 7/22/2009 Posts: 7,468		essyk wrote: Ok will do so with some guidance. My focus is on poor customer service tactics employed in most biz not corruption in high places. Names will def come up for the good of the establishment The corruption thing was just an example of stories you read and wonder why the hell you wasted you time reading the story in the first place coz you decipher absolutely nothing. If I can tell from your blog exactly which establishments to avoid and which are up there in quality service, then I become a repeat visitor to your blog. On the other hand if I visit your blog and all I get to know is that someone got poor service somewhere then I lose interest after two or three visits to the blog. Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good returns.
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kollabo		#116 Posted : Tuesday, June 05, 2012 2:22:00 PM
Rank: Veteran Joined: 2/3/2012 Posts: 1,317		wilyum wrote: So Who owns this LAVINGTON Security Guards,because it seems a failure of organization in training their staff abt customer care and etiquette. ama ni malipo duni so they guys unleash their stress n frustrations on customers?? Former army Major and political aspirant from Bungoma
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Wendz		#117 Posted : Tuesday, June 05, 2012 2:35:37 PM
Rank: Elder Joined: 6/19/2008 Posts: 4,268		MaichBlack wrote: essyk wrote: Ok will do so with some guidance. My focus is on poor customer service tactics employed in most biz not corruption in high places. Names will def come up for the good of the establishment The corruption thing was just an example of stories you read and wonder why the hell you wasted you time reading the story in the first place coz you decipher absolutely nothing. If I can tell from your blog exactly which establishments to avoid and which are up there in quality service, then I become a repeat visitor to your blog. On the other hand if I visit your blog and all I get to know is that someone got poor service somewhere then I lose interest after two or three visits to the blog. That's very true. And since you are not spreading propaganda, you will quote your sources... and let the premises confirm. As long as you are not telling blatant lies about the firm maliciously, and that you have received complaints by people affected, you can prove that you are only reporting what has been said. Use of "apparently, allegedly, according to this and that" etc will cover you from suits and especially if the actions actually happened. Use of a disclaimer in your blog will also be of much help if you are that scared. get someone to help you formulate a good one that will cover your skin.
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essyk		#118 Posted : Tuesday, June 05, 2012 2:37:47 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		MaichBlack wrote: [quote=essyk] The corruption thing was just an example of stories you read and wonder why the hell you wasted you time reading the story in the first place coz you decipher absolutely nothing. If I can tell from your blog exactly which establishments to avoid and which are up there in quality service, then I become a repeat visitor to your blog. On the other hand if I visit your blog and all I get to know is that someone got poor service somewhere then I lose interest after two or three visits to the blog. See you are giving me ideas already. Lots of stuff crisscrossing my mind now Ratings,followup to complains,applauding exemplary service,and many other things. Now its going to be a lot of work. Send me more tips if you have,nashukuru. "The true measure of a man is how he treats someone who can do him absolutely no good.
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essyk		#119 Posted : Tuesday, June 05, 2012 2:43:08 PM
Rank: Elder Joined: 11/15/2011 Posts: 4,518		Wendz wrote: That's very true. And since you are not spreading propaganda, you will quote your sources... and let the premises confirm. As long as you are not telling blatant lies about the firm maliciously, and that you have received complaints by people affected, you can prove that you are only reporting what has been said. Use of "apparently, allegedly, according to this and that" etc will cover you from suits and especially if the actions actually happened. Use of a disclaimer in your blog will also be of much help if you are that scared. get someone to help you formulate a good one that will cover your skin. Ooh thanks Wendz.I always blog for fun but I need to give this some seriousness like you have stated above. Trust me I am taking all these into consideration. Hardwork it seems. Ok Where is WAJIRANI! "The true measure of a man is how he treats someone who can do him absolutely no good.
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abdulrahman		#120 Posted : Tuesday, June 05, 2012 2:58:42 PM
Rank: Member Joined: 4/25/2012 Posts: 261		essyk wrote: MaichBlack wrote: [quote=essyk] The corruption thing was just an example of stories you read and wonder why the hell you wasted you time reading the story in the first place coz you decipher absolutely nothing. If I can tell from your blog exactly which establishments to avoid and which are up there in quality service, then I become a repeat visitor to your blog. On the other hand if I visit your blog and all I get to know is that someone got poor service somewhere then I lose interest after two or three visits to the blog. See you are giving me ideas already. Lots of stuff crisscrossing my mind now Ratings,followup to complains,applauding exemplary service,and many other things. Now its going to be a lot of work. Send me more tips if you have,nashukuru. @essyk, and how do I sign in to your blog. I need to reply to that thread and direct the rink @ wazua. I will also name the joint and the company involved. Good job bro/sis. This is what we need to protect the valued client. Kudos for the brilliant idea !!
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