Well basically this is very unfair . If they have time restrictions on parking at the petrol station they should say.
Am sure they dnt because i see lorries and buses parked there overnight !

What a stupid way of killing a business? (I know there are many ways of killing a cat.Sitting on it is good enough)..........and i must ask.Is it not possible that most businesses are casualties of bad attitude?

I can only shoot a cat!
But to answer the bolded,I my answer is yes.
I have stopped going to one or two places because of poor/slow service. But I let them know they suck b4 I go.

The attitude of most biz people in kenya is 'so what? utado what? you aren't the only one'
But look at this thread and see how word spreads fast.
Fact is.We score a D in customer service and it's no wonder biz's shut down before they stabilise.

But again,could it be that we are strong headed to accept correction and so the only effective means of driving a point home is through use of crude and archaic methods?
Trust me 'customer service' is foreign to some people with anger issues.
People carry a lot of anger in them, so a small request is enough to raise a storm.

Whatever the case though,a company needs to teach its employees how well to handle all including the mentally unstable weirdos

For greater emphasis.

I swear some people never think about such a thing happening.
Halafu maybe you had talked positive about the place and insisted on meeting there.
Where does one start now??

Thsts a low class CEO who is misusing the title CEO, he should call himself/herself nyapara so and so.

45 minutes surely ???? Is that sufficient time to

1) Park and leave your car
2) (Maybe) queue at the cash till to make your order
3) Wait for the order for X Minutes
4) Collect your order
5) Wash hands
6) Eat your food with friend(s) or family
7) (Maybe) wash hands afterwards

Maybe the Pizza Inn guys figured that they have too many customers so they need to get 'creative' about reducing the number.

Now not to mention that finding two tires deflated would make one worry security wise.

So another NO NO for me - in fact I'd be hesitant to go to *any* Pizza Inn.

So if the watchie had been asked to break the windscreen that exactly what he would have done? This security firms should train their staff to use common sense. Sio mambo ya kuwafanyisha 'right, left right, left...haya wafula chikako ii rungu, kutoka sasa we ni koporo'

NKT!

Im a very regular customer of this joint and when i read about this, I went to enquire what actually happened. One pub attendant who knows what happened said that the said customer whose tyres were deflated didnt even enter the restaurant. He packed and went on his way. The security guard talked to him and he talked rudely.
Im a loyal customer here and I have never seen anything like this happen. Customers time is not limited and once you have packed to have a meal at the restaurant, you can even spend more than 4 hrs there.
My fellow friend, WWJD, from what Ive heard, just packs his car and goes for his errands and comes back.
We should stop this, as it is ruining the good name to a restaurant that values their customers. As far as im concerned this whole story is a BIG FABRICATION.
My dear friend, WWJD, lets clear this with the management and they have also talked to the security team and will see what to do about this.

Coincidence that you join wazua and the first thing you do is tetea the establishment..??

something smells here.... na sio gabbage ya ISO certified Kanjo..

And what you are saying is that we have wazuans who actually think like this? Being a supervisor, shouldn't he have tried to look for better ways of handling issues than having their guards deflate people's vehicles? Isn't it his organisation that would be sued for such conduct? Isn't it his organisation that is having a bad reputation instead of their client? Do you think anyone looking for a serious organisation to provide security services would contact Lavington after reading such behaviors, whether instructed by a client or not? It is their personnel who are painted in bad light... Does it mean that if the security firm is ordered by the client to shoot passersby at sight they'd do the same? As someone said, they are lucky they were dealing with you.....