Well basically this is very unfair . If they have time restrictions on parking at the petrol station they should say.
Am sure they dnt because i see lorries and buses parked there overnight !

What a stupid way of killing a business? (I know there are many ways of killing a cat.Sitting on it is good enough)..........and i must ask.Is it not possible that most businesses are casualties of bad attitude?

I can only shoot a cat!
But to answer the bolded,I my answer is yes.
I have stopped going to one or two places because of poor/slow service. But I let them know they suck b4 I go.

The attitude of most biz people in kenya is 'so what? utado what? you aren't the only one'
But look at this thread and see how word spreads fast.
Fact is.We score a D in customer service and it's no wonder biz's shut down before they stabilise.

But again,could it be that we are strong headed to accept correction and so the only effective means of driving a point home is through use of crude and archaic methods?
Trust me 'customer service' is foreign to some people with anger issues.
People carry a lot of anger in them, so a small request is enough to raise a storm.

Whatever the case though,a company needs to teach its employees how well to handle all including the mentally unstable weirdos

For greater emphasis.

I swear some people never think about such a thing happening.
Halafu maybe you had talked positive about the place and insisted on meeting there.
Where does one start now??

Thsts a low class CEO who is misusing the title CEO, he should call himself/herself nyapara so and so.