I had a very nasty madaraka day experience at Pizza inn in buruburu this morning.I had a meal with a friend for about 45 minutes and on leaving found two tyres of my car had been deflated. I asked the askari who was standing nearby and he confirmed he had actualy done it coz i had overstayed!.I was tossed between the petrol station management and the restaurant, without much help.A sympathetic staffer of the eatery advised I call the security company (Lavington security guards)and a supervisor was sent to handle my issue, and arrived after two hours. well to cut a long story short,the supervisor confirmed the guard was only following instructions and they are in the process of introducing parking charges, but appologized for not having notices posted to advice customers accordingly. I couldnt help but wonder how they will handle guys driving in to fuel, since the parking is shared. When asked why they are employing such archaic methods of immobilizing vehicles, he answered 'management hawaja nunua clamps'.After three wasted hours, i licked my wounds and drove my car with two flats to the tyre pressure point.(I shudder to think what would have happened if the tyre pressure equipment werent working considering thats the only petrol station in buruburu that provides tyre service).

Education is good cz it teaches pple how to address situations professionally and amicably.

This watchie's manner of handling this was so shinyaluish and shikotish ,I wonder how he deals with issues at home.
That place doesnt even have parking so what are they talking about?

NKT.

Kula at Oilibya inda, bila stress.Its only 5 minutes drive from hicho Buru Pizza.

Good to know that is how the supevisors address situations such as this.Deflation.
Two wrongs making a right. Tit for tat tactics.
very cool.

@Thiongo, thanks.At one point ofcourse i got annoyed for being tossed around and told the watchman am going to the cops and will write to innscor head office. but then i had to inflate the tyres hence destroying the evidence. The petrol station management was helpfull to some extent but apparently have no control over the askaris. apparently the security company supervisor i dealt with yesterday called me this morning wanting to know why i made this post (may be he is a wazuan!).

lol. av just come from there.
Couldnt stop laughing

The power of information . Just imagine the effect. Me I'm out . Business reputation takes years to build but a careless workee can ruin it in one moment . That is why we need to train everyone in the company on customer care .

now he's going to call you again asking you why you made this post about him asking you why you made this post . Oh my ! let it just rest there.

@Thiong'o - Are you serious. You find two of your tyres deflated by a fully grown man and you are supposed to stay cool. He's lucky he was dealing with @WWJD. If it was another person, he would have got one serious a$$ whooping! What's more, the watchie didn't deflate the tyres because of @WWJD "behaviour". It was the other way round.

The watchies/supervisor's/management reasoning is that of a retarded 3 month merino sheep. The watchie should at least carry a board with the car's number plate round the restaurant before taking any action - like clamping. Deflating tyres is zinjathropus like behaviour no matter the situation.

@WWJD - Repeat the post everywhere - facebook etc. Protect other Kenyans while teaching the management a lesson [an added bonus].

Well said. Thats a no-go zone for me and mine as well. You just DO NOT do that. More of these should be dealt with. There was a case on facebook about red plate's occupant ramming into someone. The attention it got was enough to get this person to leave the country or something of the sorts. Its is NOT business as usual.