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CFC Financial sending people to agents
Rank: Elder Joined: 9/23/2009 Posts: 8,083 Location: Enk are Nyirobi
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If you can't trust CFC, whom will you trust? Life is short. Live passionately.
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Rank: Member Joined: 11/26/2009 Posts: 67 Location: Pare pare
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sparkly wrote:If you can't trust CFC, whom will you trust?
Beats me  Hug the bear....ride the bull.....di$mount!!!
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Rank: Elder Joined: 7/11/2010 Posts: 5,040
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Simplified wrote:sparkly wrote:If you can't trust CFC, whom will you trust?
Beats me It's true The investor's chief problem - and even his worst enemy - is likely to be himself
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Rank: Member Joined: 11/24/2011 Posts: 833
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when does the active lite platform ever work? every time i try it is 'currently unavailable'
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Rank: Elder Joined: 9/12/2006 Posts: 1,554
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pariah wrote:when does the active lite platform ever work? every time i try it is 'currently unavailable' and someone still asks for trust when the very basic is usually on currently unavailable mode..
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Rank: Member Joined: 11/26/2009 Posts: 67 Location: Pare pare
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Jamani wrote:pariah wrote:when does the active lite platform ever work? every time i try it is 'currently unavailable' and someone still asks for trust when the very basic is usually on currently unavailable mode.. On any given trading day I log in/log out a minimum of 15 times with each session not lasting 30mins, 3/15 will be buggy.If you are in cfc get a contact from your main office whom you can rely on getting price quotes with or without activelite.My goal is to buy/sell when I want and a work around is ok. The day I will invest through a local investment vehicle is when am on the board. Major lessons learnt from the past. Hug the bear....ride the bull.....di$mount!!!
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Rank: New-farer Joined: 4/24/2012 Posts: 12
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I see a lot has happened and talked about since my last post.
If I may quote The Wazua spirit "The Wazua Spirit is to educate, inform, learn from others; within the limit of what we know, in any chosen area irrespective of our differences"
Having that in mind I shall answer your questions.
@mwekez@ji the advantages of dealing with EKV opposed to dealing with the principle is that we have a competent team with experience share trading. More-so EKV is very accessible and together with a re-engineered team at Dyer and Blair Investment Bank our focus is to provide you with valuable & profitable service.
Why the terminations? When EKV got an agency with CFC and since we had Retail clients not much could be done as in review of their business model no more business was possible.
@QW25091985,@mwekez@ji & @sparkly Where are they getting people's emails from? Some of our share trading consultants at EKV had clients in CFC some of whom had maintained a long-term relationship. Its in good faith that as they(CFC) moved the accounts to other agencies some clients like to maintain their broker. As such they still maintain there contact person but with EKV.
Hope I have answered your questions.
Please feel free to visit EKV offices at 3rd Floor Amee Arcade(Westlands) next to Unga Hse.
EKV Core business is in eight key business areas- audit, management consulting, risk management, MIS reporting, financial advisory, tax advisory, company secretarial services and human resource development.Share Trading is part of the company's strategic plan being implemented as from last year So please feel free to ask any questions with regards to that too.
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Rank: Chief Joined: 5/31/2011 Posts: 5,121
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@_Advisory,
•One can get the benefits you mentioned (and more) from the principals (save for the restructured CFC).
•On emails and the terminations, wont dig deeper but am sure there is more
My advice, contribute more in wazua. We will get to know you better. That is how many have come to know and greatly respect @Genghis Capital
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Rank: Chief Joined: 5/31/2011 Posts: 5,121
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@sparkly, Simplified, Aguytrying
Mistrust has never been on CFC but the agents
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Rank: Elder Joined: 9/23/2009 Posts: 8,083 Location: Enk are Nyirobi
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mwekez@ji wrote:@sparkly, Simplified, Aguytrying
Mistrust has never been on CFC but the agents The last time i dealt with an agent, my buy orders were not executed for months, i lost all the liqiud cash i had deposited with them and the principal refused to take responsibilty. On my last visit to the agent there was a large padlock on the door and their phones were mteja, till now. Lucky for me i was young and had just started working. As painful as it was, i pulled myself up and went to the most credible and accountable broker at that time, CSFS. @Advisory as much as you want to tell us how credible, efficient, hardworking etc you are, we are not that naive. The truth is that most agents are one man shows, lacking in corporate strategies, accountability and internal controls sytems. CMA does not have enough muscle and teeth to police the brokers, let alone the agents! How.... in jesus name can a firm be allowed to do audit, tax, HR, MIS blah blah and take client's funds same time? Life is short. Live passionately.
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Rank: User Joined: 1/24/2012 Posts: 1,675 Location: In Da Hood
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sparkly wrote:mwekez@ji wrote:@sparkly, Simplified, Aguytrying
Mistrust has never been on CFC but the agents The last time i dealt with an agent, my buy orders were not executed for months, i lost all the liqiud cash i had deposited with them and the principal refused to take responsibilty. On my last visit to the agent there was a large padlock on the door and their phones were mteja, till now. hebu name AND SHAME THE STOCKBROKER
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Rank: Veteran Joined: 1/25/2012 Posts: 1,624 Location: Langley
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Dear Mr. Mastermind, Thank you for your email. All CfC Stanbic Financial Services agents have been allowed to conduct business on behalf of the organization and are bound by the organization code of ethics. Please note that the All deposits to buy shares are to be made to any of our CFC Stanbic bank branches. Our bank account number remains unchanged. The agent does not hold any cash on behalf of the client. The payments are also processed by us. The agent facilitates the process of transactions only. In case of any disagreement with the agent the complaint can be forwarded to us and the issue will be addressed accordingly. Our online share trading platform is working many of our clients are executing a lot of orders using the platform. The problem could be the internet provider that you are using. All our clients are valued and is our pleasure to serve you better. Please be advised that we have upgraded and renamed our website to:-www.cfcstanbic.co.ke To register for Online Share Trading, please Visit our website on http://www.csfs.co.ke/activelite/ and Click on the hyperlink labeled “New User Registration”. For queries on the web interface kindly send an e-mail to ost@stanbic.com Regards, Susan Njuguna | Customer Service Consultant| Head Office | CfC Stanbic Financial Services | 1st Floor, CfC Stanbic Building | Kenyatta Avenue | Nairobi | Kenya | If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.
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Rank: Chief Joined: 3/24/2010 Posts: 6,779 Location: Black Africa
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Mastermind wrote:
Our online share trading platform is working many of our clients are executing a lot of orders using the platform. The problem could be the internet provider that you are using.
 GOD BLESS YOUR LIFE
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Rank: Elder Joined: 9/12/2006 Posts: 1,554
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Is the ISP i am using responsible for password changing every now and again? Is the ISP I am using responsible for error messages that the AT is currently unavailable try again later or please call customer care on xyz, is the ISP i am using responsible for locking and ending my sessions with requests to relog
Common CSFS get serious.....
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Rank: Member Joined: 5/2/2007 Posts: 536
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Jamani wrote:Is the ISP i am using responsible for password changing every now and again? Is the ISP I am using responsible for error messages that the AT is currently unavailable try again later or please call customer care on xyz, is the ISP i am using responsible for locking and ending my sessions with requests to relog
Common CSFS get serious..... At times I have to delete the cookies (si zaa kukula) from my browser and restart it so as to regain access to the portal. I'm sure developing a more secure and stable portal is not too difficult.
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Rank: Elder Joined: 9/12/2006 Posts: 1,554
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Rank: Chief Joined: 5/31/2011 Posts: 5,121
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QW25091985 wrote:sparkly wrote:mwekez@ji wrote:@sparkly, Simplified, Aguytrying
Mistrust has never been on CFC but the agents The last time i dealt with an agent, my buy orders were not executed for months, i lost all the liqiud cash i had deposited with them and the principal refused to take responsibilty. On my last visit to the agent there was a large padlock on the door and their phones were mteja, till now. hebu name AND SHAME THE STOCKBROKER
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Rank: New-farer Joined: 6/14/2011 Posts: 32 Location: nairobi
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Mastermind wrote:Dear Mr. Mastermind, Thank you for your email. All CfC Stanbic Financial Services agents have been allowed to conduct business on behalf of the organization and are bound by the organization code of ethics. Please note that the All deposits to buy shares are to be made to any of our CFC Stanbic bank branches. Our bank account number remains unchanged. The agent does not hold any cash on behalf of the client. The payments are also processed by us. The agent facilitates the process of transactions only. In case of any disagreement with the agent the complaint can be forwarded to us and the issue will be addressed accordingly. Our online share trading platform is working many of our clients are executing a lot of orders using the platform. The problem could be the internet provider that you are using. All our clients are valued and is our pleasure to serve you better. Please be advised that we have upgraded and renamed our website to:-www.cfcstanbic.co.ke To register for Online Share Trading, please Visit our website on http://www.csfs.co.ke/activelite/[/color] and Click on the hyperlink labeled “New User Registration”. For queries on the web interface kindly send an e-mail to ost@stanbic.com
Regards,
Susan Njuguna | Customer Service Consultant| Head Office | CfC Stanbic Financial Services |
1st Floor, CfC Stanbic Building | Kenyatta Avenue | Nairobi | Kenya | instead of using this [color=red]http://www.csfs.co.ke/activelite/ i advise you to use : [color=blue]http://www.csfs.co.ke/clientInterface[/color. Don't know why but it works
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Rank: Elder Joined: 7/11/2010 Posts: 5,040
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cfc activelite internet requirements is like online gaming. The ping is very important as it is a real time online application. If your ping is low, the servers either wont let you in, or if you are in they'll kick you out. A good ping for example is when you are able to stream videos without stuttering. The investor's chief problem - and even his worst enemy - is likely to be himself
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Rank: User Joined: 1/24/2012 Posts: 1,675 Location: In Da Hood
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kenmac wrote:QW25091985 wrote:QW25091985 wrote:kenmac wrote:Caution: leave no cash balances in your CFC until this mess is sorted. That was a lesson from the defunct Nyagah. Those wailing loudest were those with cash balances in their accounts.
Am considering AIB, SIB, Faida or DSL. DSL asin discount securities limited ? are you nuts ? bytheway faida is also good they used to have some very serious research department . i think the whole research team moved to s.i.b  coz they stopped giving the periodic research notes . I owe Bob Karina a lot from radio programmes several years ago. It might be payback time, still weighing the options though.... LOL. some guys think am advertising sib here . Nope . let logic prevail .what would you rather have a broker with the best customer service and nicest offices with the most prettiest and handsomest agents to attend to you but have no clue what to buy or sell. or be with a broker with an average customer care service who have the best research department around who can give you technical and as well as fundermental reports on event in the market . well your guess is good as mine !
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