jamani wrote:
The recent review of our business model that seeks to create a more efficient and effective retail distribution channel for our clients refers.
To ensure a seamless transition during this process while maintaining high standards of service delivery to you, we wish to inform you of the two new customer contact points that we have created.
QW25091985 wrote:
I really cannot understand what cfc management is thinking ?
Delegating such a vital part of the business to some make shift agents somewhere is a bad business plan .
@QW I think so too. They need to clearly tell their retail customers what services are being out sourced. These Centsavvy etc mey end up being the Nyagas and Discounts of tomorrow.
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