Just seen a bill that shot from 4 Million in July to 18 Million in August........Very grave situation.....!!!

@Wendz,

...And i think this would look like kidstuff since this particular firm produces much of it's power and only uses KPLC for emergencies......Wait until we see bills from the cement firms.....!!....We will surely scream...

I wish they also improve their services and come up with some service level agreement to protect the consumer whenever there are power outages that results to loss of revenue by businessmen. This is due to increased fixed charges which are charged even when there are constant power outages.

I wonder why they are quick to charge disconnection fees whenever one has delayed to pay power bills but cannot disconnect power when a customer cancels supply. I have had a nasty experience in one of its offices. I paid all bills including disconnection fees mid June and asked them to disconnect power by end of June but they never did it and I have continued to receive bills. I made several trips to their office and was letter informed they had disconnected the power. I do not understand why I still receive bills with zero consumption but with substantial fixed charges. I have photocopied the cancellation sheets and my ID on multiple times as they keep insisting that the documents were missing.

Some empoyees at this office are just not performing. I was once kept waiting for over 15 minutes by the employee who ignored my presence and continued playing computer games. He later turned to me and said the system was down and hence could not attend to me. Today I visited the same office and was kept waiting in the office for 45 Minutes! We urgently need a competitor in the power distribution field.

Live one day at a time,invest one one more time,love one more time,care one more time,live to see your success.

My understanding of this power saga.Suppose 1 kwh is sold to kplc at 10 bob,this is the split:

Kengen-2 bob,kplc-3bob and IPPs-5 bob.Who would want this state of affairs to continue?

Every year Kenyans fork out over a billion shillings or so to pay for the thermal component.And the prices of oil are still escalating and the rains are becoming poorer! Thus it means we shall continue paying for the thermal component for the rest of our lives....and burn billions of shillings that could have been used to construct environment-friendly and cheap sources of power!

And who owns IPPs(Independent Power Producers) any way?I think its time the gava bought them and burn tax-free oil without a profit motive!The bills will instanly come down. AFTER ALL WE ARE THE TAX PAYERS!!!Ama Kenya turirogwa???

they r reaping us off,we shud strike,seriously.I used to pay 500 bob,now am paying 2,500 y?wen u complain,they tel u to pay first then complain later,wots that?