Skype to skype calls are always free according to the original skype company's vision and promise. 3G skype to skype calls are by definition included.

Help me understand this please because I sound very weird trying to explain to other people that my ISP deducts bundles(pp)and quite an amount whenever I receive/make a call.
A business colleague (nje) had to confirm with a zambian colleague and he said no such thing is supposed to happen cz they enjoy free skype calls like the rest of the world.
But safcom deducts bundles even if its the other party calling!something I find to be quite unfair.

I wrote mail to safcom to hear their view and their response was 'Skype calls are free. However, the connection is via a data channel and that is why you are charged on data charges.

Today's headline on safcom (biz daily)worries me further cz I feel they will chew more bundles with their plans to double their broadband capacity next week!!

Ok I am not an IT guru so could somebody help me understand Why if I am paying for my data connection,am being charged a fee (skype to skype calls which is supposed to be free anyway) to use the data connection I am paying for?

I am confused and I could be wrong but I feel cheated(like double pay)by Safcom if other countries do it free.

Anybody knows?

Many other services on the web are free e.g yahoo mail, gmail, wazua etc but you need a data connection (data bundle) to access the service. Its like being told there is a free eye check up or dental check up in thika town. However all those who will decide to go for the free check up will need bus fare to enable them reach thika town to enjoy the free service

@essyk listen to @jimmy1.

There is absolutely no other way?

Diction!

@Essyk, Wacha hii hate speech towards Safcom!

Nothing is ever free!

A real lady indeed. A lesson to all those guys who won't change their view and would go on to abuse others even when they are clearly on the wrong.

@jimmy1, the fact that you don't pay for something doesn't mean it is free.
Your employer is meeting the cost.

this reminds me of an incident that i witnesseda while back. two ladies walked intoa cyber cafe to open free yahoo email accounts. it took them about 45 minutes to do so and once they were done, they proceeded to walk out of the cyber cafe. the attendant rushed after them and requested them to pay and their response was "hatuja browse we only opened free yahoo email accounts"

Thank you.
Let me talk local kabisa now for you to understand why. Si u know kuuliza sio ujinga.

If I book a ticket, its inclusive of inflight entertaiment.If say NAS has a contract with BA to supply 'free food' to its pax, then BA goes ahead to charge me for the food kando? it's ujanja.
They may use the word 'service charge' as reason for charging lakini rem I paid for inflight entertainment when I booked the ticket.
That means I can eat as much as I want at whatever intervals they serve.

Ok now look at NAS rep.Skype com, BA rep safcom, Free food rep free skype calls and the service charge rep Data bundles.

You know what? I understand why they charge really.
I just thought it was illegal.

Cost comparison? Before I do a skype call I check the data bundles and what is left after I am done.
I have noticed that 1 hour call (no video) costs like 120MB.
I dont know if that is expensive cz I havent compared with what other isps charge.