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Why does safaricom charge for skype calls?
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essyk
#1 Posted : Wednesday, April 04, 2012 12:17:31 AM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
Skype to skype calls are always free according to the original skype company's vision and promise. 3G skype to skype calls are by definition included.

Help me understand this please because I sound very weird trying to explain to other people that my ISP deducts bundles(pp)and quite an amount whenever I receive/make a call.
A business colleague (nje) had to confirm with a zambian colleague and he said no such thing is supposed to happen cz they enjoy free skype calls like the rest of the world.
But safcom deducts bundles even if its the other party calling!something I find to be quite unfair.

I wrote mail to safcom to hear their view and their response was 'Skype calls are free. However, the connection is via a data channel and that is why you are charged on data charges.

Today's headline on safcom (biz daily)worries me further cz I feel they will chew more bundles with their plans to double their broadband capacity next week!!Sad

Ok I am not an IT guru so could somebody help me understand Why if I am paying for my data connection,am being charged a fee (skype to skype calls which is supposed to be free anyway) to use the data connection I am paying for?

I am confused and I could be wrong but I feel cheated(like double pay)by Safcom if other countries do it free.

Anybody knows?




"The true measure of a man is how he treats someone who can do him absolutely no good.
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harrydre
#2 Posted : Wednesday, April 04, 2012 3:45:51 AM
Rank: Elder

Joined: 7/10/2008
Posts: 9,131
Location: Kanjo
simple, you use data to receive the skype call that's why you get charged. it's like you are on internet. if the person on the other end uses skype to call your number, then you would not get charged but since you receive it via skype i.e you have to log in and get connected meaning you are utilizing your data bundles.
i.am.back!!!!
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jimmy1
#3 Posted : Wednesday, April 04, 2012 3:47:14 AM
Rank: Member

Joined: 2/11/2011
Posts: 240
Location: jamuhuri ya kenya
Many other services on the web are free e.g yahoo mail, gmail, wazua etc but you need a data connection (data bundle) to access the service. Its like being told there is a free eye check up or dental check up in thika town. However all those who will decide to go for the free check up will need bus fare to enable them reach thika town to enjoy the free service
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jimmy1
#4 Posted : Wednesday, April 04, 2012 3:49:15 AM
Rank: Member

Joined: 2/11/2011
Posts: 240
Location: jamuhuri ya kenya
The only way you can enjoy skype for "free" is when you use your employers internet connection because your employer has already paid for the internet (data)
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radio
#5 Posted : Wednesday, April 04, 2012 6:52:17 AM
Rank: Veteran

Joined: 11/9/2009
Posts: 2,003
@essyk listen to @jimmy1.
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Elder
#6 Posted : Wednesday, April 04, 2012 9:18:33 AM
Rank: Elder

Joined: 9/7/2010
Posts: 2,148
Location: elderville
essyk wrote:
Skype to skype calls are always free according to the original skype company's vision and promise. 3G skype to skype calls are by definition included.

Help me understand this please because I sound very weird trying to explain to other people that my ISP deducts bundles(pp)and quite an amount whenever I receive/make a call.
A business colleague (nje) had to confirm with a zambian colleague and he said no such thing is supposed to happen cz they enjoy free skype calls like the rest of the world.
But safcom deducts bundles even if its the other party calling!something I find to be quite unfair.

I wrote mail to safcom to hear their view and their response was 'Skype calls are free. However, the connection is via a data channel and that is why you are charged on data charges.

Today's headline on safcom (biz daily)worries me further cz I feel they will chew more bundles with their plans to double their broadband capacity next week!!Sad

Ok I am not an IT guru so could somebody help me understand Why if I am paying for my data connection,am being charged a fee (skype to skype calls which is supposed to be free anyway) to use the data connection I am paying for?

I am confused and I could be wrong but I feel cheated(like double pay)by Safcom if other countries do it free.

Anybody knows?






Seriously? Kwani Skype uses juju to communicate?
He who can express in words the ardour of his love, has but little love to express. - Petrach, Son. (That men by various ways arrive at the same end. - Montaigne, The Essays of.)
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mkeiyd
#7 Posted : Wednesday, April 04, 2012 9:32:58 AM
Rank: Veteran

Joined: 3/26/2012
Posts: 1,182
jimmy1 wrote:
The only way you can enjoy skype for "free" is when you use your employers internet connection because your employer has already paid for the internet (data)



There is absolutely no other way?

Diction!
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essyk
#8 Posted : Wednesday, April 04, 2012 9:35:24 AM
Rank: Elder

Joined: 11/15/2011
Posts: 4,518
jimmy1 wrote:
The only way you can enjoy skype for "free" is when you use your employers internet connection because your employer has already paid for the internet (data)


That is common but we dont stay in office 24/7.

jimmy1 wrote:
Many other services on the web are free e.g yahoo mail, gmail, wazua etc but you need a data connection (data bundle) to access the service. Its like being told there is a free eye check up or dental check up in thika town. However all those who will decide to go for the free check up will need bus fare to enable them reach thika town to enjoy the free service


smile Thank you.I have all the while assumed that skype calls meant no bundle deduction cz of that word 'free screaming all over' unlike the rest.
But as you can see nothing is directly free.

Much appreciated.


lol @ juju to communicate.
I got corrupted by that word free. Nimeelimika.
Ahsanteni.
"The true measure of a man is how he treats someone who can do him absolutely no good.
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dunkang
#9 Posted : Wednesday, April 04, 2012 10:48:25 AM
Rank: Elder

Joined: 6/2/2011
Posts: 4,824
Location: -1.2107, 36.8831
@Essyk, Wacha hii hate speech towards Safcom!
Receive with simplicity everything that happens to you.” ― Rashi

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carygoh
#10 Posted : Wednesday, April 04, 2012 1:23:47 PM
Rank: Elder

Joined: 5/4/2008
Posts: 1,703
jimmy1 wrote:
Many other services on the web are free e.g yahoo mail, gmail, wazua etc but you need a data connection (data bundle) to access the service. Its like being told there is a free eye check up or dental check up in thika town. However all those who will decide to go for the free check up will need bus fare to enable them reach thika town to enjoy the free service

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