wazua Wed, Mar 25, 2026
Welcome Guest Search | Active Topics | Log In

8 Pages123>»
KRA Online returns
Options
Previous Topic · Next Topic
mukiha
#1 Posted : Tuesday, October 06, 2009 8:22:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
Is anyone here doing their tax returns online?

Facing any problems?

I am have difficulties logging in...the system forgets my password every time I log out and I have to ask for a new one all the time.


Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
Noble
#2 Posted : Tuesday, October 06, 2009 8:42:00 AM
Rank: Member

Joined: 8/19/2009
Posts: 173
Location: NAIROBI
I think the system has a problem.I request for a new password every month.

Another problem is that the system assumes that every person qualifies for personal relief. Its a problem if you have staff seconded from another employer if they are earning two salaries.
Back to top
  |
mukiha
#3 Posted : Tuesday, October 06, 2009 8:53:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
@Noble;

Here! Here!

I thought I was the only one having to get a new password every month. Good to hear that some one else is in my boat....I'm on my fifth password!!!

What about VAT returns? Don't you wish you could enter input VAT details and save them on a daily basis and then retrieve them at the end of the month?

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
Ja-Kom
#4 Posted : Tuesday, October 06, 2009 9:06:00 AM
Rank: Member

Joined: 4/28/2009
Posts: 290
And i thought ni mimi sijui kutumia mtandao!! I have had to ask for 6 passwords!!....Then,uploading the csv files to support the inputs et all is proving to be vision 2030.Try calling KRA,U twisted to so many depts bila any help.

For just as through the disobedience of the one man the many were made sinners,so also through the obedience of the one man the many will be made righteous.
Romans 5:19
For just as through the disobedience of the one man the many were made sinners, so also through the obedience of the one man the many will be made righteous. Romans 5:19
Back to top
  |
mukiha
#5 Posted : Tuesday, October 06, 2009 9:10:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
...to make matters worse,once you have started using the online system,you are no longer allowed to go back to the manual returns...ugh!!!

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
mukiha
#6 Posted : Tuesday, October 06, 2009 9:16:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
....when you finish the VAT return,it produces a bank payment slip which you are supposed to print and use for banking the tax.....when you get to the bank,they want you to have two copies of the slip!!!! the system does not advice you to print THREEone for you and two for the bank....

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
mukiha
#7 Posted : Tuesday, October 06, 2009 9:27:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
HEEEEEEEELP!!!!!!!!!!!!

Silly me; I clicked on 'View Return' before going to 'Confirm E-Slip'

Now I cannot go back and print the damn e-slip!!!

How shall I make my payment?????

Ugh!!!

Have to go to KRA right now


Will tell you what I find........

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
The General
#8 Posted : Tuesday, October 06, 2009 9:34:00 AM
Rank: Member

Joined: 6/3/2006
Posts: 553
@ Mukiha,

Don't bother; they are probably out for lunch till 3pm.

Try calling their customer support,maybe you might get some help. (if the noise of cutlery in the back ground doesnt drown the operators voice.)

The thicker the thigh the sweeter the pie.
The thicker the thigh the sweeter the pie.
Back to top
  |
mukiha
#9 Posted : Tuesday, October 06, 2009 9:51:00 AM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
@The General;

You are a God send!!!!

I was about to leave when I saw your post...so I decided to give them some time to have their all important lunch....

Meanwhile I did some idle navigation of the site...and saw a tab labelled....

'INTERNAL SERVICES'

Clicked on it and found link labelled......

'GENERATE E-SLIP'

Clicked on it and ....voila...I find out that I can print e-slips for any past month......

What an unfriendly way to design a web site?

Anyway; now I' off to the bank to make the payment....

Phew...that was close....

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
Back to top
  |
The General
#10 Posted : Tuesday, October 06, 2009 10:31:00 AM
Rank: Member

Joined: 6/3/2006
Posts: 553
@ Mukiha,

One would have a reason to get pissed off if it wasn't clowns that maintain that site.

The thicker the thigh the sweeter the pie.
The thicker the thigh the sweeter the pie.
Back to top
  |
8 Pages123>»
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Wazua Market Theme
Powered by YAF | YAF © 2003-2009, Yet Another Forum.NET
Copyright © 2026 Wazua.co.ke. All Rights Reserved.