If you think they're the slowest, then you've not been to family bank...

I think family is ok. Improving.
Bt oh my, stanchart, especially for small farmers like me, they take loong. Even make faces if u try ask. That bank, should only serve the mighty.
They one day told me to close my acct if i'm unhappy.

Stanchart have no interest in small customers. they have actually simplified the process of closing accounts to get rid of them.

Business-wise it might be a good strategy. Applying the Pareto 80/20 rule.

Socially, it might backfire on their faces and therefore affect their profits negatively.

For which category of staff? management? Clerical? Unskilled?

I know a guy who entered Equity Bank at 800k per month.... then he resigned 6 months later due to poor working conditions.

You are assuming that it was a lowly position... he was one of those people you see pictured under "Executive Management" in the annual report...