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Faulty Thermos flask:Help!
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miser
#1 Posted : Thursday, December 29, 2011 4:55:19 PM
Rank: Member

Joined: 7/7/2008
Posts: 124
Yesterday(28/12/2011)I bought a thermos flask at Kamindi Supermarkets in Kiambu town only to discover it could not keep water hot through-out;as I found today morning ice-cold water in it!I decided to return it today(29/12/2011)only to be told that,"sorry,we cannot exchange it.After all you bought it at your own risk!"

And just like that my money went down the drain!

Dear Wazuans what options do I have?Sad
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  | | Edit by user: Thursday, December 29, 2011 5:00 PM | Reason: Not specified
QW25081985
#2 Posted : Thursday, December 29, 2011 5:10:26 PM
Rank: User

Joined: 8/29/2011
Posts: 1,045
Location: Mtaani
wachana na vitu za china !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
and why should they tell you " you bought it at your own risk!". Laughing out loudly . thats rude
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Gordon Gekko
#3 Posted : Thursday, December 29, 2011 5:49:59 PM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
Ati ulinunua flask wapi? There is a reason why the same flask will be a few shillings more expensive at Uchumi, Nakumatt, Chandarana et al. This is because the premium they charge includes some insurance for cases like yours.

Buy consummables from backwater shops, durables from respected chains.

All is not lost though, you can use the flask to store iced teasmile Happy holidays pal!!!
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Lolest!
#4 Posted : Thursday, December 29, 2011 6:10:21 PM
Rank: Elder

Joined: 3/18/2011
Posts: 12,069
Location: Kianjokoma
Was there a disclaimer somewhere, even on the shelves? If there isnt, zusha, demand to see the manager. That said, supermarkets, even megachains like nakumatt have their listing of non-returnable items.
Laughing out loudly smile Applause d'oh! Sad Drool Liar Shame on you Pray
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DEEBO
#5 Posted : Thursday, December 29, 2011 7:22:14 PM
Rank: Member

Joined: 12/12/2008
Posts: 22
Buy cheap, buy twice!
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sparkly
#6 Posted : Thursday, December 29, 2011 7:37:54 PM
Rank: Elder

Joined: 9/23/2009
Posts: 8,083
Location: Enk are Nyirobi
Your screen name suggests that you bought the cheapest. Hehehe pole sana.
Life is short. Live passionately.
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jaggernaut
#7 Posted : Thursday, December 29, 2011 9:18:26 PM
Rank: Elder

Joined: 10/9/2008
Posts: 5,389
miser wrote:
Yesterday(28/12/2011)I bought a thermos flask at Kamindi Supermarkets in Kiambu town only to discover it could not keep water hot through-out;as I found today morning ice-cold water in it!I decided to return it today(29/12/2011)only to be told that,"sorry,we cannot exchange it.After all you bought it at your own risk!"

And just like that my money went down the drain!

Dear Wazuans what options do I have?Sad


Did you test the flask before buying? I normally see people opening the cap and putting the flask to their ear to listen to the inside. I don't know what sound one is supposed to hear inside for a working flask. Weird! Does this test have any scientific basis?
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  | | Edit by user: Thursday, December 29, 2011 9:24 PM | Reason: Not specified
GGK
#8 Posted : Thursday, December 29, 2011 9:53:40 PM
Rank: Member

Joined: 11/21/2006
Posts: 608
Location: Ruiru
jaggernaut wrote:

Did you test the flask before buying? I normally see people opening the cap and putting the flask to their ear to listen to the inside. I don't know what sound one is supposed to hear inside for a working flask. Weird! Does this test have any scientific basis?


Sound cannot travel through vacuum. So scientifically you are meant to hear nothingLaughing out loudly Laughing out loudly
"..I am because we are. "― Ubuntu, Umtu,
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chemos
#9 Posted : Thursday, December 29, 2011 10:11:19 PM
Rank: Elder

Joined: 11/28/2006
Posts: 1,799
sparkly wrote:
Your screen name suggests that you bought the cheapest. Hehehe pole sana.



Laughing out loudly Laughing out loudly
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aces
#10 Posted : Thursday, December 29, 2011 10:51:26 PM
Rank: Member

Joined: 9/6/2009
Posts: 92
get a good lawyer and who knows, u can sue them for damages... U have to know your rights mi frend..
"

Life's a wheel of fortune and its my chance to spin it"
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