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Safaricom - serious fightback begins!
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Bettertry
#21 Posted : Friday, July 22, 2011 12:20:38 PM
Rank: Member

Joined: 9/19/2010
Posts: 237
Location: Republic of Graham & Doddsville
Ahem... @Mwanahisa, error noted and corrected (refer to my post no.11). But, NTL, u got my drift now lets see what @Lovely2010 has to say...
We Will Either Find a Way or Create One - HANNIBAL
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  | | Edit by user: Friday, July 22, 2011 12:24 PM | Reason: Not specified
Cde Monomotapa
#22 Posted : Friday, July 22, 2011 12:21:38 PM
Rank: Chief

Joined: 1/13/2011
Posts: 5,964
Aguytrying wrote:
or or or..... pay 1,000/- unlimited monthly internet access from zuku, with better speeds than safcom.

what technology do this pple use?
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Iborian
#23 Posted : Friday, July 22, 2011 12:37:58 PM
Rank: Member

Joined: 4/17/2009
Posts: 194
VituVingiSana wrote:
@mukiha - What's the use of a great call center without any quality service?

Vitu Vingi Sana (Vitu Vingi gani?), you are right on that. I have a phone with an orange sim card but I can only call from an upstairs room. Downstairs, hakuna network and this is in Nairobi. I wonder how it is in the bundus.
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T-Bag
#24 Posted : Friday, July 22, 2011 12:51:01 PM
Rank: Member

Joined: 9/25/2008
Posts: 510
oops!Aaaargh! Loaded Orange 1000GB yesterday! Ni poa aerial kuwa juu kila dakika i see!!
I AM trust in GOD, I AM belief in THYSELF
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dunkang
#25 Posted : Friday, July 22, 2011 12:51:44 PM
Rank: Elder

Joined: 6/2/2011
Posts: 4,824
Location: -1.2107, 36.8831
@Iborian, hapa Isiolo Town, everything is alright lakini nikifika Nairobi, the network is terribly slow.
Receive with simplicity everything that happens to you.” ― Rashi

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Jamani
#26 Posted : Friday, July 22, 2011 12:52:33 PM
Rank: Elder

Joined: 9/12/2006
Posts: 1,554
Gordon Gekko wrote:
My 650MB expired yesterday and I needed to load a little to reactivate it. I bought ksh 100 expecting some 30MB. I got 50MB and didn't understand what had happened until I read the advert today!! Airtel is dead, given they now have a new Sep date for 3G rollout.


Heart beat iko kwa mbali
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Magnetic Touch
#27 Posted : Friday, July 22, 2011 12:52:51 PM
Rank: Member

Joined: 12/31/2008
Posts: 90
VituVingiSana wrote:
I expect data use to jump!


This could actually result in a more than proportionate increase in data usage with Safaricom increasing revenues from data.

Even if margins come down but volumes increase in a big way, this would be super for the green monster.
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T-Bag
#28 Posted : Friday, July 22, 2011 12:53:16 PM
Rank: Member

Joined: 9/25/2008
Posts: 510
it is even MB ati!!!!!ya 850bob ati
I AM trust in GOD, I AM belief in THYSELF
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Jamani
#29 Posted : Friday, July 22, 2011 12:57:20 PM
Rank: Elder

Joined: 9/12/2006
Posts: 1,554
FUNKY wrote:
@mukiha - their call centre is best because there is no one to call them. At one even zain had one of the best call centre but as their customer numbers started to increase their call centre service started to become worse.


As they went cheap, their call centre services became worse... they outsourced the call centre and reduced staff pay by half... its eating them....
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Magnetic Touch
#30 Posted : Friday, July 22, 2011 12:57:40 PM
Rank: Member

Joined: 12/31/2008
Posts: 90
VituVingiSana wrote:
I expect data use to jump!


This could actually result in a more than proportionate increase in data usage with Safaricom increasing revenues from data.

Even if margins come down but volumes increase in a big way, this would be super for the green monster.
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