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K C B Statements et al -share your banks experiences

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dnn		#1 Posted : Tuesday, June 21, 2011 11:52:17 AM
Rank: Member Joined: 7/17/2006 Posts: 133		Visited industrial area branch and was stunned to be told that they would charge ksh. 100 PER PAGE of statement. Can they at least squeeze money from us in a more customer friendly way like 100 bob per month OF STATEMENT or so, but per PAGE (cost of paper + ink?)!!!!. Thought every branch is your branch as my branch charges me 100 bob per statementREQUESTED. Did you know cost of money transfer from dear KCB to another bank is double cost at BBK? This mwananchi bank is costly,
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lovely2010		#2 Posted : Tuesday, June 21, 2011 12:06:33 PM
Rank: Member Joined: 10/25/2010 Posts: 519 Location: nairobi		dnn wrote: Visited industrial area branch and was stunned to be told that they would charge ksh. 100 PER PAGE of statement. Can they at least squeeze money from us in a more customer friendly way like 100 bob per month OF STATEMENT or so, but per PAGE (cost of paper + ink?)!!!!. Thought every branch is your branch as my branch charges me 100 bob per statementREQUESTED. Did you know cost of money transfer from dear KCB to another bank is double cost at BBK? This mwananchi bank is costly, I get my statement via email monthly...standard chartered @ no charge...no paper waste...like it...! Money transfer I think its 100 but I normally see Im charged 50 bob...maybe its typing error...
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Ilikeyou		#3 Posted : Tuesday, June 21, 2011 1:01:29 PM
Rank: Member Joined: 11/21/2007 Posts: 152 Location: Nairobi		The cost experience with this bank is frustrating. External standing order @ 500, Now statement @ 100 per page. By the way, They never send even Once a year that statement. Tuhamie wapi?
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Silk		#4 Posted : Tuesday, June 21, 2011 1:23:33 PM
Rank: Member Joined: 8/25/2008 Posts: 144		After they upgraded their system in 2007, i've received no more statements, not even the annual one. I've visited my branch to no avail. Solution is to subscribe to their e-statement and you'll have your account statements and balances on the go. Some of their charges are ridiculously high but you'll like their Advantage product as a corporate where they charge a std 900 per month.
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mukiha		#5 Posted : Tuesday, June 21, 2011 1:53:52 PM
Rank: Elder Joined: 6/27/2008 Posts: 4,114		Urgh!! not another thread! Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
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dnn		#6 Posted : Tuesday, June 21, 2011 4:33:00 PM
Rank: Member Joined: 7/17/2006 Posts: 133		@Silk, the e-statements should be a nice solution, and at this rate wonder if it comes with strings attached-findings so far? The stanchart one is efficient though
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Gordon Gekko		#7 Posted : Tuesday, June 21, 2011 5:11:06 PM
Rank: Elder Joined: 5/27/2008 Posts: 3,760		Silk wrote: After they upgraded their system in 2007, i've received no more statements, not even the annual one. I've visited my branch to no avail. Solution is to subscribe to their e-statement and you'll have your account statements and balances on the go. Some of their charges are ridiculously high but you'll like their Advantage product as a corporate where they charge a std 900 per month. Do what I do, get ATM mini statements regularly and use them to update your personal finance program (you OF COURSE have one) - if not, download a free one, I use Jabp, very light, simple and has both pc and mobile versions. Of course the mobile version will not work on a mulika mwizi.
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bird_man		#8 Posted : Tuesday, June 21, 2011 7:33:19 PM
Rank: Veteran Joined: 11/2/2006 Posts: 1,206 Location: Nairobi		It was agreed in the AGM to stop printing annual/quarterly statements and shareholders agreed if memory serves me right.It was too damn expensive.... Formally employed people often live their employers' dream & forget about their own.
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Lolest!		#9 Posted : Tuesday, June 21, 2011 8:24:27 PM
Rank: Elder Joined: 3/18/2011 Posts: 12,069 Location: Kianjokoma		Im with KCB because of the branch network and blind customer loyalty...I admit, it is inefficient
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Gordon Gekko		#10 Posted : Wednesday, June 22, 2011 7:28:42 AM
Rank: Elder Joined: 5/27/2008 Posts: 3,760		bird_man wrote: It was agreed in the AGM to stop printing annual/quarterly statements and shareholders agreed if memory serves me right.It was too damn expensive.... Which statements? financial for shareholders or bank statements for customers? Assuming for customers, with Temenos 24 they should be able to send by email so cost marginal.
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