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Something Terribly wrong at Family Bank
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Hunderwear
#1 Posted : Saturday, June 11, 2011 12:57:07 PM
Rank: Member

Joined: 4/14/2011
Posts: 639
After spending a whole day @Thika branch to make a simple withdrwal Transaction and vowing never to deal with this kabank they caught up with me last saturday at Gatundu Branch and as if to ask me 'utadoo' the whole system was down the whole morning.Asking the whats the problem the cashier told me they are in the process of finishing the system upgrade 7 months down the line since installation!Kwani this guys bought Freeware from riverloli(riverroad)
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Njung'e
#2 Posted : Saturday, June 11, 2011 1:23:45 PM
Rank: Elder

Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
Who is holding a gun on your head?.Hama.
Nothing great was ever achieved without enthusiasm.
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Cde Monomotapa
#3 Posted : Saturday, June 11, 2011 1:48:56 PM
Rank: Chief

Joined: 1/13/2011
Posts: 5,964
KCB - Making The Difference.
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Hunderwear
#4 Posted : Saturday, June 11, 2011 2:48:57 PM
Rank: Member

Joined: 4/14/2011
Posts: 639
Njung'e wrote:
Who is holding a gun on your head?.Hama.

Haha nimehama ts only that some of my associates hawajahama.plus i feel for the shareholders being one of them!
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jerry
#5 Posted : Saturday, June 11, 2011 4:31:18 PM
Rank: Elder

Joined: 9/29/2006
Posts: 2,570
Hunderwear wrote:
Njung'e wrote:
Who is holding a gun on your head?.Hama.

Haha nimehama ts only that some of my associates hawajahama.plus i feel for the shareholders being one of them!

=>Give me advantage of Family Bank over CFC Stanbic other than wide branch network and I'll stop thinking of leaving the former to the latter.
The opposite of courage is not cowardice, it's conformity.
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VituVingiSana
#6 Posted : Saturday, June 11, 2011 4:53:14 PM
Rank: Chief

Joined: 1/3/2007
Posts: 18,370
Location: Nairobi
jerry wrote:
Hunderwear wrote:
Njung'e wrote:
Who is holding a gun on your head?.Hama.

Haha nimehama ts only that some of my associates hawajahama.plus i feel for the shareholders being one of them!

=>Give me advantage of Family Bank over CFC Stanbic other than wide branch network and I'll stop thinking of leaving the former to the latter.

I prefer I&M Bank [I was 100% CFC damu lakini they lost the plot after the stanbic merger] though they have fewer ATMs & branches than either Family or Equity since I like the quality of service. Also the lines are relatively short vs Equity.
Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Gordon Gekko
#7 Posted : Saturday, June 11, 2011 8:28:11 PM
Rank: Elder

Joined: 5/27/2008
Posts: 3,760
But @vvs when you bring the Kenswitch and KCB ATM networks into play then lack of ATMs becomes irrelevant. What I need to confirm the next time I'm in Ug is if they charge I&M the usual ksh 40 or it becomes a VISA transaction.
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simonkabz
#8 Posted : Sunday, June 12, 2011 4:14:40 AM
Rank: Elder

Joined: 3/2/2007
Posts: 8,776
Location: Cameroon
After hopping in nearly all big banks (the big 5), I landed in EB. Pathetic as it may seem. Lessons learnt, 1. They are all nearly the same. Bullcrap is evenly spread!!
2. So long as you dont venture inside the halls, u wont split hairs or throw a tantrum. Keep off as much as possible by using mobile banking(dep/withdr/bal)
3. For EB, just know the right time to withdraw, avoid end-month wkds completely-like the proverbial plague!
4. Go for the free accounts i.e no fees whatsoever (coop, EB, Family, k-rep).
Enjoy banking Kenyan style.
TULIA.........UFUNZWE!
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Conquestador
#9 Posted : Monday, June 13, 2011 12:44:05 PM
Rank: Member

Joined: 8/17/2010
Posts: 110
Location: Nairobi
Anybody knows what 'system' they are/ have been trying to put in there at FB?
The info can be helpful to bankers in Wazua - which systems NOT to go for.
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Hunderwear
#10 Posted : Monday, June 13, 2011 7:33:03 PM
Rank: Member

Joined: 4/14/2011
Posts: 639
They cal it flexcube if am not wrong
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