Bharti's problem is its centralized way of doing business I pity The Kenyan CEO in that he is left in an awkward situation where decisions have to be made by an executive in charge of africa b4 he can relay it in the local operation.Another thing due to over-outsourcing he might be unable to know what exactly is going on in the network.
Case in point the Network crash that affected airtel system in india and lasted for several hrs, No explanation was given for that crash.
Another dilemma is that airtel is playing catchup to its competitors, they are about to relaunch The airtel money a segment that safaricom has been operating for more than 4 yrs now, while their 3G network is yet to roll out.Given the challenges airtel is experiencing in the rollout of 3G in India we are yet to see more drama locally once they launch their 3G network.
Its quite interesting to note that the reason airtel dropped the call premiums were to make inroads into the mass market, but as things stand the growth in the african operation is too negligible less than 2% while in Asia its over 12%.
'......to the acknowledgment of the mystery of God, and of the Father, and of Christ; 3 In whom are hid all the treasures of wisdom and knowledge.' Colossians 2:2-3