Kcb operates two very old Atm machines at Kitengela. You are never sure they will yield cash. I've had two similar failed experiences. The latest one three months ago on Saturday, i was withdrawing 25k, the machine runs over and over again, gives me everything else except the cash. Was promised to wait the transaction will reverse, meanwhile the Bank closes, comes Monday, nothing, i visit them on Tuesday, and asked to do a letter after which they reverse, BUT without the Atm 30/= transaction charge.
I'll withdraw from Atms anytime but will not trust the machines with deposits as yet.