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Name and Shame your ISP
mukiha
#11 Posted : Tuesday, August 11, 2009 1:27:00 PM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
I'm on ZAIN....started out very sloooooooooow then...........they gave some steroids....now the steroids have worn off and it's back to sloooooow.....

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
mindplay
#12 Posted : Tuesday, August 11, 2009 6:43:00 PM
Rank: Member

Joined: 7/24/2009
Posts: 3
Access Kenya sucks,we cannot send out mail of more than 1mb : (... On the inbound,there are mad fluctuations (sometimes fast & sometimes slow). Safcom is great,but the price is a tad bit too steep. I once streamed a live feed of a whole match,satisfactory!!! but my pocket did pay the price.

MindPlay
Sasha
#13 Posted : Wednesday, August 12, 2009 6:29:00 AM
Rank: Veteran

Joined: 9/5/2007
Posts: 627
I'm on Africa Online. Usually ok but when it goes down they have no idea what is wrong! They have very poor customer service but otherwise, few complaints!

Immorality: The morality of those who are having a better time!
anasazi
#14 Posted : Wednesday, August 12, 2009 7:52:00 AM
Rank: Veteran

Joined: 6/8/2007
Posts: 675
The cable came a few weeks ago! But our AK connection still sucks bigtime. How is it that Safcom terminated almost immediately and we still get stories from our ISP? It's a total joke. Or is it a skill issue?



And as usual,we're always maxing out our link?? How can you max out a link that was working well a while back with the same number of pcs and the same usage? And no P2P? Its all a hoax if you ask me.



One frustrated guy.

Form is temporary, class is permanent
KulaRaha
#15 Posted : Wednesday, August 12, 2009 7:59:00 AM
Rank: Elder

Joined: 7/26/2007
Posts: 6,514
Results so far:

Good: Safcom,orange,Africaonline

Rubbish: Zain,Sovaya,UUNET,Swift Global,Zuku,Access

Have you noticed the trend? Mobile cos are beating this idiot ISPs hands down!! I would start selling my Acess shares soon...


Business opportunities are like buses,there's always another one coming
Business opportunities are like buses,there's always another one coming
mtaalam
#16 Posted : Wednesday, August 12, 2009 11:29:00 AM
Rank: Member

Joined: 11/2/2006
Posts: 519
Safaricom good???
Then something is wrong with my modem because the speeds keep fluctuating and it disconnects ever so often. So out of 10 I'd give safcom a 5 for efficiency and 1 for cost.

ili iwe funzo...
reithi
#17 Posted : Wednesday, August 12, 2009 1:07:00 PM
Rank: Member

Joined: 1/12/2007
Posts: 75
Safcon rules at the moment on speeds though cost is prohibitive.

Zain,Yu and Orange (all on EDGE) have failed to live up to expectations by mainly focusing on the low margin voice segment as Safcon goes into a data market onslaught even forays into the cyber cafe market,that have traditionally been a preserve of ISPs.

Most mainstream ISPs are a big let down in terms of speeds,reliability and customer care but Zuku aka Wananchi leads the mediocrity list. Most,including Access are also known to downgrade or re-allocate bandwidth without their client's knowledge when traffic is high.

In the medium to long term,unless ISPs merge,they will not be able to compete with mobile companies that have invested heavily in infrastructure across the country.

reithi
mukiha
#18 Posted : Wednesday, August 12, 2009 1:09:00 PM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
My Zain contract is ending in a couple of months...October

Do I go to SCOM,ORANGE (GPRS/EDGE) or ORANGE(CDMA)?

Is anyone using Orange CDMA? They charge a bob per minute (instead of per MB). In theory,this reduces the congestion because people only connect when using internet....does it work in practice?

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
reithi
#19 Posted : Wednesday, August 12, 2009 1:26:00 PM
Rank: Member

Joined: 1/12/2007
Posts: 75
The problem with per minute billing is you get billed when connected but no data is transmitted/received.

Probably wait until October when new products and prices will be introduced into the market before making a decision.

reithi
muganda
#20 Posted : Wednesday, August 12, 2009 2:53:00 PM
Rank: Elder

Joined: 9/15/2006
Posts: 3,907
@mukiha

I've had a chance to use AfricaOnline iBurst,Swift,Access Kenya,Safaricom Edge and 3G. I have never worked and do not work for an ISP.

Time is money,and 3G is the cheapest and most consistent for personal use. Even with 1,000/= a month,the 300MB allows me to read all my emails,info surfing and downloads,a few video clips and song downloads. I've not been able to finish 1GB (2,500/=) in a month.
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