i sent money to a wrong recepient in mpaesa.called safaricom and they say that once money has been withdrawn cannot be reversed.i sent to one peter macharia 0722230255.calling safaricom they cannot reverse since the person has withdrawn 5 mins after sending.so is tghis is new future that we have.skerians..is this is the way to go

gladie
so kenyans what are you telling me....i am thinking beyond mpesa sending cash.am looking at paying bills through it.if i deposit cash in my account today...i get a slip showing whom i have sent to .both account and name.rem mpesa only aks you to confirm a number.the name comes after you have sent the money..so tell me...is this the future of paying elec bills and other utulities...bankers...mpesa should go.........imagine depositing cash to you account or someones account and there is an error..there is no reversal...are you aware that if i make a mistake the account names and nos dont match at the bank they wont process my payment



@ x this is an inefficient system.if i go to the supermarket and use my card,it swipes twice and debits twice i can always reverse it.

so why is this mpesa service so ineficeint...michael needs to really wake up........

of course that should be your loss coz if the person has withdrawn,there is no way the money can be reversed.

johnie the walker

If you by error deposited cash into my bank account,would you be able to reverse it? So why should Mpesa be any different? I have mentioned here before that if one can recall cash sent,this undermines Mpesa as a payment mode. Imagine going to Nakumatt,paying by Mpesa and once outside the store with the goods,you reverse the payment.

...Does it mean there aren't afew good 'men' left. Why did the fellow withdraw the cash without finding out where it came from? Njaa nyingi? Somebody once sent 600 ksh to me by mistake. I tried to imagine how somebody struggled to get that money and some mother or father was eagerly awaiting the money at shaggs to buy unga. I amost spend the whole day at Safcom to get the sender direct the money to the right person.

i thought we are talking about a money transfer service and not a banking service here.if the wrong recipient has already cashed in the amount,who will compensate you? you have to be very careful when sending money.


johnie the walker

To stop payment just send an sms to 234 immediately!!!!!!!!!!!.....dont wait until the wrong receipient does any transaction..


It was a 'typo' hehe don't crucify this guy .. give him a solution




I mean fundamental analysis,you get me? Fundamental analysis of a business involves analyzing its financial statements and health,its management and competitive advantages,and its competitors

@shak..........i am not blaming safcom..am talking of an inefficient system that has loop holes.if the confirmation had a name i wouldnt have sent the money in the first place..but i only had a number...i dont expect the guy to give back the 5k to be precise......but im looking at elec bills that are not posted and one has no receipt....just a confirmation in my small nokia 2100 showing i paid....so do i go to kplc with the sms after elec has been disconnected. or do i got safcom first.
for how long do i keep them sms since i know kplc can produce a hefty bill with unposted receipts.
Then one will remeber and tell me that mpesa is no bank....but it is an pesa service.
.since there are no receipts...atms will give receipts for elec bill payments...or you have your account statements for refferals.



again at shaq have you ever used money gram....do you know you cant make a mistake...since the details needed are good and stand the test...money gram aint a bank it is a money transfer service..too.like mpesa

gladie

how about they put a debit in that account and bar the Identification Number from future use of Mpesa service until matter is sorted?


The thicker the thigh the sweeter the pie.

The general .. that's another option...and if any cash is send or deposited in the stopped account,it could be used to settle the wrongly withdrawn cash...as someone said in a thread here....we lack HONESTY our society.....I dont know why yet we say we(Kenyan ) are 80% Christians and 19% Muslims


I mean fundamental analysis,you get me?

Fundamental analysis of a business involves analyzing its financial statements and health,its management and competitive advantages,and its competitors

I kind of figured it was a bunch of safaricom guys looking for solutions.



The thicker the thigh the sweeter the pie.