i sent money to a wrong recepient in mpaesa.called safaricom and they say that once money has been withdrawn cannot be reversed.i sent to one peter macharia 0722230255.calling safaricom they cannot reverse since the person has withdrawn 5 mins after sending.so is tghis is new future that we have.skerians..is this is the way to go

gladie
so kenyans what are you telling me....i am thinking beyond mpesa sending cash.am looking at paying bills through it.if i deposit cash in my account today...i get a slip showing whom i have sent to .both account and name.rem mpesa only aks you to confirm a number.the name comes after you have sent the money..so tell me...is this the future of paying elec bills and other utulities...bankers...mpesa should go.........imagine depositing cash to you account or someones account and there is an error..there is no reversal...are you aware that if i make a mistake the account names and nos dont match at the bank they wont process my payment



@ x this is an inefficient system.if i go to the supermarket and use my card,it swipes twice and debits twice i can always reverse it.

so why is this mpesa service so ineficeint...michael needs to really wake up........

of course that should be your loss coz if the person has withdrawn,there is no way the money can be reversed.

johnie the walker

If you by error deposited cash into my bank account,would you be able to reverse it? So why should Mpesa be any different? I have mentioned here before that if one can recall cash sent,this undermines Mpesa as a payment mode. Imagine going to Nakumatt,paying by Mpesa and once outside the store with the goods,you reverse the payment.

...Does it mean there aren't afew good 'men' left. Why did the fellow withdraw the cash without finding out where it came from? Njaa nyingi? Somebody once sent 600 ksh to me by mistake. I tried to imagine how somebody struggled to get that money and some mother or father was eagerly awaiting the money at shaggs to buy unga. I amost spend the whole day at Safcom to get the sender direct the money to the right person.

I think you should not blame safcom for your carelessness. Before your mpesa transaction goes through,you always get a message of confirmation on the identity and number of the person to whom you're sending the money. I guess you've learnt your lesson albeit the hard way