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Beware of Barclay Loans
youngNrich
#1 Posted : Monday, July 06, 2009 11:20:00 AM
Rank: Member

Joined: 6/15/2007
Posts: 17
I was reading of some peoples nasty loan experiences with Equity bank a while ago and thought i was fairly safe with my Barclays loan.
I signed a loan agreement with them like 2 ago and when i did so it did not entail an early repayment clause actually the loan officer assured me yah if u repay earlier there is no charge then they decide to do a round about last year in December and get this they dont inform me inform me the clause has been changed so now i make my early repeayment directly to my loan account only to be hit with shenanigaans of early repayment fees. what the *##! ati sijui in the fine print there is something that apprantely the bank can decide to change the terms reallly then if am at risk of early repayment clause being removed i would have gone for a fixed rate which is lower!
i thought the higher reducing rate vis a vis the loewer fixed rate is to cover the prepayment risk. nway i have learnt my leasson always read the finer print and never listen to those loan ofiicers.
But surely they should have the courtesy of informing loan holders of the change as they bombard us with there credit card offers.
Am finishing this bloody loan and moving all my accounts out of barclays

Never doubt that a small group of thoughtful,committed citizens can change the world. Indeed,it is the only thing that ever has. N we here are eager to change the investment world in kenya
Correct
#2 Posted : Monday, July 06, 2009 12:08:00 PM
Rank: Member

Joined: 4/23/2008
Posts: 7
Thanx for sharing your experience. I also happen to have acquired a loan from them about an year ago at 20.9% reducing rate and still have another roughly 12months to go. I went there a couple of weeks ago and said I wanted to exit via an early repayment and was shocked to be told I had to repay 6months forward interest if I'd repaid for < 1YR or 3months forward interest if i'd repaid for +12months. Unfortunately 4me I even dont have the loan agreement with me coz when I applied for the loan I only filled minimal info on those forms and left only to turn up 2 months later at an ATM to be suprised by a huge balance on my a/c. This guys never even told me the money had been credited into my account. These guys are pretty poor in communicating except I'm told when in arrears when they call you B4 seven in the morning. Been trying to chase them 4 a copy of the loan agreement to no avail.

Can you please inform on what they charged you to help decide on when to walk into their halls and clear the damn balance.


youngNrich
#3 Posted : Monday, July 06, 2009 12:32:00 PM
Rank: Member

Joined: 6/15/2007
Posts: 17
i was told the charge is as u have said 6 months interest,am still trying to reconcile the values. i was told the to go speak to the loan officer with my loan agreement which am yet to do. i have talked to two different employees and they told me conflicting info one says it should only be chargeable if u pay off the entire amount the other says it is charged on any repayment anyway i will go make some noise in the branch and hear what they say.
Also read the fine print on the top up loans they call to take up,reading on the finer print they chrage u negotiation fee on get this the top up plus the amount u are still owing so if u have 100k balance and add 200k they charge u negaotion on 300k instead of 200k like which maths is that u would rather just take up a new loan its cheaper yet they entice u with a top up saying u have been a good loan servicer so why charge u moree makes no sense!!!!!!!!!!!!!!!!1

Never doubt that a small group of thoughtful,committed citizens can change the world. Indeed,it is the only thing that ever has. N we here are eager to change the investment world in kenya
kogum
#4 Posted : Monday, July 06, 2009 12:42:00 PM
Rank: Member

Joined: 9/21/2006
Posts: 6
happenned to me too. was actually topping up with equity and clearing with barclays.Was slapped on a charge for early payment.Could sence malice
youngNrich
#5 Posted : Monday, July 06, 2009 12:47:00 PM
Rank: Member

Joined: 6/15/2007
Posts: 17
@ kogum what is the rate for the equity loan u have taken oh n term as some banks charge different rates dependent on the term of the loan

Never doubt that a small group of thoughtful,committed citizens can change the world. Indeed,it is the only thing that ever has. N we here are eager to change the investment world in kenya
kogum
#6 Posted : Monday, July 06, 2009 12:58:00 PM
Rank: Member

Joined: 9/21/2006
Posts: 6
@youngnrich

The loan was thru my place of work and the rates are slightly below market rates.Equity @14% and barclays 14.5%.I opted out of barclays coz equity were more generous only to be charged and get a cold shoulder.Yet when i wanted the loan they were best of friends.
niando
#7 Posted : Monday, July 06, 2009 1:00:00 PM
Rank: Member

Joined: 6/5/2008
Posts: 174
Barclays displays alot of greed when dealing with their customers.

Their customer service staff unknowledgeable and arrogant with a utado? attitude.

Their barclay card(credit) is the most expensive and useless among kenyan banks(by the way the old terms and conditions were among the best but they silently changed them after the global financial crisis .Other banks have not) .

Thank God I was able to come out of it after paying all types of unrealistic charges.

I can't touch their card once again neither can I touch their loans with a 100ft pole.

Better a Sacco Loan 100 times.

Last time I was there some staff was cajoling me to fill the Hello money thing.I does anyone know if there will be some hidden charges after July 31 2009?
For bookkeeping and bank loan interest recalculation try us:niando.becia@gmail.com
Kasheshi
#8 Posted : Monday, July 06, 2009 1:19:00 PM
Rank: Member

Joined: 4/27/2008
Posts: 150
So which is the best bank to get a loan from?

R
mukiha
#9 Posted : Monday, July 06, 2009 1:27:00 PM
Rank: Elder

Joined: 6/27/2008
Posts: 4,114
I think many people still don't understand the concept of a loan...they still talk about banks 'giving' loans,hence the frustrations all over.

A few common sense tips:

First; never ever take a loan because the process is simplified! You only take loans to meet real needs...not for consumption!! Why take a loan to buy a personal car while you can save the money in half the time it will take you to repay the loan?

Second; never ever sign a contract that you have not read and understood. I am sure you will find clauses that talk about changes to the terms and how they will be communicated to you (if at all). There is no hurry in taking a bank loan...a few days to read the contract will not make that much difference!

Behind the gardens...Behind the wall...Under the tree (Including: Red...Dark Blue...Yellow)
Nothing is real unless it can be named; nothing has value unless it can be sold; money is worthless unless you spend it.
nanfor
#10 Posted : Monday, July 06, 2009 1:44:00 PM
Rank: Member

Joined: 3/6/2009
Posts: 172
Great @Mukiha....I went shopping around and I can categorically say that Kenyan banks are no better than shylocks!......Be very careful of what you sign and you know that those tellers are the least educated in my class,so how could they possibly know the difference between APR,ARM,fees,no penalty clauses etc.......Take the contract they give you back home and read it......In fact,the moment you get those loan contracts,go shopping with them. You are now in a position of power as another teller tries to close a deal.....As for barclays,the only thing I like about them is that blue eagle in their logo...It makes me wanna fly away from them.
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