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Safaricom multiple SMS
Wendz
#1 Posted : Wednesday, November 03, 2010 4:28:45 PM
Rank: Elder


Joined: 6/19/2008
Posts: 4,268
What crap is this with Safaricom!!! Since morning every time i send an sms it sends more than 10 times!!!!! and keeps depleting my airtime! i have to make sure i have no airtime in the phone otherwise they use all of it with one sms sending it a million times to people!!! i am so sick and furious


And Wazua, you deleted my other thread on safaricom.... I know i called it SUFFERING COM and thats exactly what it is! Bunch of thieves! I wish they had a blog i would tell this Bob who? exactly that!
KulaRaha
#2 Posted : Wednesday, November 03, 2010 4:37:00 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
You can get Bob the builder on his Zain line...he's using that for his tweets and twats and twots
Business opportunities are like buses,there's always another one coming
Njung'e
#3 Posted : Wednesday, November 03, 2010 4:38:01 PM
Rank: Elder


Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
@Wendz,
Bob Karimu......if he touches a penny,i'll have his nyeti for breakfast!
Nothing great was ever achieved without enthusiasm.
KulaRaha
#4 Posted : Wednesday, November 03, 2010 4:44:15 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
Njung'e wrote:
@Wendz,
Bob Karimu......if he touches a penny,i'll have his nyeti for breakfast!


Njung'e... you're the same subscriber who was eating free calls from Bobbo juzi juzi only!!

So let him recover some of his losses...before shareholders/stakeholders/jobholders like sober, much know etc come baying for his blood if dividends are not upto standards!
Business opportunities are like buses,there's always another one coming
Jus Blazin
#5 Posted : Wednesday, November 03, 2010 4:46:41 PM
Rank: Elder


Joined: 10/23/2008
Posts: 3,966
the issue can be resolved easily by calling customer care. it could have been an anomaly which can be looked into and airtime refunded.
Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
Wendz
#6 Posted : Wednesday, November 03, 2010 4:52:55 PM
Rank: Elder


Joined: 6/19/2008
Posts: 4,268
Jus Blazin wrote:
the issue can be resolved easily by calling customer care. it could have been an anomaly which can be looked into and airtime refunded.


if you are referring to 100, its just some crappy voice machine that keeps going on and on and on! Or what numbers do we get them on these days?

For the first time, they have given me a reason to see vuka as a better option!
Impunity
#7 Posted : Wednesday, November 03, 2010 4:56:06 PM
Rank: Elder


Joined: 3/2/2009
Posts: 26,328
Location: Masada
Njung'e wrote:
@Wendz,
Bob Karimu......if he touches a penny,i'll have his nyeti for breakfast!


Nyeti grilled.
Laughing out loudly Laughing out loudly
Portfolio: Sold
You know you've made it when you get a parking space for your yatcht.

Njung'e
#8 Posted : Wednesday, November 03, 2010 4:56:34 PM
Rank: Elder


Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
@Chairman,
That was my money which the idiot had nyoad earlier....lol.

@JB,
Customer care my "dinner"!!....I sent some chums to a buddy via an active Mpesa line which he no longer uses.......I am yet to go through since Friday last week.....and that answering machine never seems to run short of words....BK!!...why can't they get themselves a lyrebird and teach "Bend over"..smile
Nothing great was ever achieved without enthusiasm.
KulaRaha
#9 Posted : Wednesday, November 03, 2010 4:59:50 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
Pls can you all stop complaining coz Safcon is a Kenyan company, and they care about Kenya.

Business opportunities are like buses,there's always another one coming
newfarer
#10 Posted : Wednesday, November 03, 2010 4:59:56 PM
Rank: Elder


Joined: 3/19/2010
Posts: 3,504
Location: Uganda
Vuka to Yu.(49/-) unlimited per day including their internet.

If you have friends on Orange ,Orange is the cheapest on net network in Kenya .At Ksh 100 per month for on-net calls made between 10am -5p.m including land lines.Very responsive customer care.

Otherwise continue sufaring
punda amecheka
wazua
#11 Posted : Wednesday, November 03, 2010 5:03:12 PM
Rank: Administration


Joined: 11/19/2009
Posts: 679
Dear @Wendz,

We simply merged your thread with this one Safaricom Lines Fail.

We intend to move this thread the Market » Review section shortly.

The Wazua tribe

mlefu
#12 Posted : Wednesday, November 03, 2010 5:04:50 PM
Rank: Elder


Joined: 2/11/2007
Posts: 1,680
Location: nairobi
Wendo, this blackberry is making a major landing on you. Pole my dear.lets see if wathiongo can translate the users manual to gikuyu.
newfarer
#13 Posted : Wednesday, November 03, 2010 5:06:58 PM
Rank: Elder


Joined: 3/19/2010
Posts: 3,504
Location: Uganda
mlefu wrote:
Wendo, this blackberry is making a major landing on you. Pole my dear.lets see if wathiongo can translate the users manual to gikuyu.


Mind your ranguage some small headed people might take you literary
punda amecheka
muganda
#14 Posted : Wednesday, November 03, 2010 5:09:51 PM
Rank: Elder


Joined: 9/15/2006
Posts: 3,905
Must admit this multiple SMS issue is perturbing... Can it fairly be explained with fibre cuts? I also wondered how 'simcard failed' message was as a result of fiber cuts.

KulaRaha
#15 Posted : Wednesday, November 03, 2010 5:13:15 PM
Rank: Elder


Joined: 7/26/2007
Posts: 6,514
muganda wrote:
Must admit this multiple SMS issue is perturbing... Can it fairly be explained with fibre cuts? I also wondered how 'simcard failed' message was as a result of fiber cuts.



Because Safricon uses latest technology, 4G, simcards are connected to fibre, 3 fibres to be precise.
Business opportunities are like buses,there's always another one coming
Jus Blazin
#16 Posted : Wednesday, November 03, 2010 5:16:02 PM
Rank: Elder


Joined: 10/23/2008
Posts: 3,966
@Wendz and Njung'e, try the direct postpaid number 0722002200. sad thing its chargeable scom-scom rates. but you can call it from your prepaid number and you will be sorted.
Luck is when Preparation meets Opportunity. ~ Lucius Annaeus Seneca
Wendz
#17 Posted : Wednesday, November 03, 2010 5:29:03 PM
Rank: Elder


Joined: 6/19/2008
Posts: 4,268
Jus Blazin wrote:
@Wendz and Njung'e, try the direct postpaid number 0722002200. sad thing its chargeable scom-scom rates. but you can call it from your prepaid number and you will be sorted.



My friend... is there anything i havent tried including sending an email to their "customercare" which is also answered by the same octopus machine??..... the number you have given is a chargeable version of 100! why should i pay to listen to that politician of a machine who wont "run short of words" to quote guka!


@kularaha.....
Nakusikia..... Tucheke tu..... soon, you will be "zapped up" and we shall be on your side of the road..... may be then it will be greener than it looks now..... LOOOL!

My friend topped up with a 100 bob today morning... she sent an sms.... which was sent out till she ran out of airtime.... she pulled an "okoa jahazi"... guess what, she resent the sms coz it was still showing on her outbox and all her credit was gone with multiple smses... she aint a happy gal i can tell you!
Njung'e
#18 Posted : Wednesday, November 03, 2010 5:35:27 PM
Rank: Elder


Joined: 2/7/2007
Posts: 11,935
Location: Nairobi
@Chairman,
Not worried..I have YU and Zain (Typical Kenyan..lol)
Nothing great was ever achieved without enthusiasm.
muganda
#19 Posted : Wednesday, November 03, 2010 5:39:16 PM
Rank: Elder


Joined: 9/15/2006
Posts: 3,905
@Wendz, me the number I always use is 020 427 2200 which allows you to talk to PostPaid customer care with fewer guys.

Much Know
#20 Posted : Wednesday, November 03, 2010 5:43:28 PM
Rank: Elder


Joined: 12/6/2008
Posts: 3,548
Wendz wrote:

My friend... is there anything i havent tried including sending an email to their "customercare" which is also answered by the same octopus machine??..... the number you have given is a chargeable version of 100! why should i pay to listen to that politician of a machine who wont "run short of words" to quote guka!

Laughing out loudly Laughing out loudly
When you dial 100, when the politician starts speaking and says press 2, press 2
when he speaks again press 1 immediately, then press 0 when he starts speaking again, a real person will take your call.
A New Kenya
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