More Details: Exactly that happened to me yesterday. Same ws the case on Mon and Tue,I heard some guys complaining about it, it didn't hit me until it happened to me.
@Pastor M, you would be surprised to learn how much Kenyans are trampled on without saying a word. Using your example, since we know they go down every end month, who ever has walked into any of the branch manager's office and asked what they've done about it. Yep, just about NO ONE. Just get angry at the poor innocent ATM and walk away or queue for hours nkt-ing.
Tell you what, the solution is not always hopping from one provider to the next, u can as well demand for better services. Yes, demand.
“Once the last tree is cut and the last river poisoned,you will find you cannot eat your money" Traditional saying.