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KQ staff.... which AIRLINE would you rather work for!
Rank: Elder Joined: 7/21/2010 Posts: 6,185 Location: nairobi
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Strike illegal!the court rules "Don't let the fear of losing be greater than the excitement of winning."
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Rank: Member Joined: 4/17/2009 Posts: 194
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Eddy wrote:All this solutions sound very simple and easy to implement....... airline business is pretty complicated...Unions are very powerful and those suggesting contracts should realise this has to be negotiated with the union and by the way this was done away with 2 years ago when KQ realised it was counter productive - than is when the gulf airlines were recruiting kq staff like nobodys business. Goodwill is absolutely necessary not only for external but also internal customers. Crew have to be licensed by some parastatal under government you do not just wake up one morning and employ people and expect them to perform on a 777 when they are used to an ATR. I also think it is bad practise to poach staff from other organisations and in an arrogant the way it is being done and especially when this is not informed by goodwill but desperation. Negotiation still remains the way forward..... remember COTU has asked to intervene as it has been in the picture throughout but have we heard anything from Atwoli, there is more than meets the eye here. With all due respect, In Flight Attendants are basically glorified waiters/waitresses in the air, (with just a dash of sophistication). They should not expect to be treated like Engineers, Pilots etc. And if they can find some place where they are treated that way, the door is open. Point taken on satisfying internal as well as external customers. A lot of external customers are damn unhappy. These include travellers and definitely shareholders. Staff should not expect to "eat" all the profits, in the name of negotiation. Atwoli would not want to lose his constituency, so do not expect him to back KQ Mgt in Public. There's no profit in it for him.
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Rank: Elder Joined: 6/2/2008 Posts: 1,438
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Interestingly, I have just watched a TV clip with Atwoli actually asking KQ staff to reconsider their strike. He says that since Mgt are willing to negotiate they should give this a chance.
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Rank: Member Joined: 4/17/2009 Posts: 194
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Even the querulous Atwoli knows when workers might get their a***s kicked. KQ workers had better be very afraid if they choose to go down that path...
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Rank: Veteran Joined: 9/5/2007 Posts: 627
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Like I said before, the union bosses have been pushing the staff to make these demands. And even though it is the flight attendants and ground staff who have been talking about the strike, the pilots would also most likely join in.
What worries me about this is that Naikuni is usually very dismissive of the union. He has no time for them (and he's right in this instance) when they make non-negotiable demands. Atwoli put it very aptly when he said that a strike should be the last course where the management does not want to negotiate!
I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought!
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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Sasha wrote:I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought! Superb idea! I just flew back from Europe, and the difference between the miserable unhappy uncooperative KQ staff and those smiling friendly helpful ones on KLM is glaring! Imagine an airline where staff wear badges written "we smile". Pathetic!!! Business opportunities are like buses,there's always another one coming
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Rank: New-farer Joined: 9/17/2010 Posts: 35 Location: nairobi
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KulaRaha wrote:Sasha wrote:I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought! Superb idea! I just flew back from Europe, and the difference between the miserable unhappy uncooperative KQ staff and those smiling friendly helpful ones on KLM is glaring! Imagine an airline where staff wear badges written "we smile". Pathetic!!! this is a very brilliant idea , and this should be the future ok KQ,it will make them silent forever. 
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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KulaRaha wrote:Sasha wrote:I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought! Superb idea! I just flew back from Europe, and the difference between the miserable unhappy uncooperative KQ staff and those smiling friendly helpful ones on KLM is glaring! Imagine an airline where staff wear badges written "we smile". Pathetic!!! KLM is awesome! The staff [the gals are very pretty... yes, I like the tall blonds] is generally helpful. The food is good with more choices than KQ. As an airline KQ needs to do much better! I think KQ needs a dose of KLM staffing! Or go the Emirates way with a diverse staff. And yes, I have a weakness for the ladies! Apparently, the 'unwritten' rule is only the attractive ones are hired by Emirates! I have never seen an ugly Emirates stewardess... Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Elder Joined: 7/26/2007 Posts: 6,514
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VituVingiSana wrote:Apparently, the 'unwritten' rule is only the attractive ones are hired by Emirates! I have never seen an ugly Emirates stewardess...
Mate, some of our local ladies on KQ.....wah!!! If you're not beautiful, at least smile...just smile, you even have a badge written "we smile", yet you dont!!! KQ flight staff can go strike, who cares, hope you all get sacked! Anyone who gets paid money and cant do their job well dont deserve that job anyways! Business opportunities are like buses,there's always another one coming
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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KulaRaha wrote:VituVingiSana wrote:Apparently, the 'unwritten' rule is only the attractive ones are hired by Emirates! I have never seen an ugly Emirates stewardess...
Mate, some of our local ladies on KQ.....wah!!! If you're not beautiful, at least smile...just smile, you even have a badge written "we smile", yet you dont!!! KQ flight staff can go strike, who cares, hope you all get sacked! Anyone who gets paid money and cant do their job well dont deserve that job anyways! Mazee, have you seen the Rwanda gals? On my flight there was a Tutsi gal [returning to Rwanda after 16 years] sitting next to me & we were chatting... Slim & beautiful... Seems they have many more like here in Kigali... Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Elder Joined: 12/9/2009 Posts: 6,592 Location: Nairobi
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Sasha wrote:I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought! That's a brilliant idea. Why haven't they done it already? It would remove a lot of headaches for them.
BBI will solve it :)
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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2012 wrote:Sasha wrote:I wonder whether it would be better for KQ to outsource the in-flight services! Let the attendants be hired, trained and paid by someone else, and KQ to vet, manage and review their performance! Just a thought! That's a brilliant idea. Why haven't they done it already? It would remove a lot of headaches for them. Known as Wet Leases. You hire a plane + crew. KQ does use wet leases esp in the high season... I flew on an MD-11 that was wet-leased coz the KQ pilots were unfamiliar with the aircraft... Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Veteran Joined: 9/5/2007 Posts: 627
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I still don't understand the clamour for more pay from these attendants. I have a few friends who work there and they live relatively well. They get as a retainer Kshs 35k plus about USD 50 for every night out. They do an average of 15 nights out (maximum of 21 nights) per month. Now that is good money for people who spend most of their time out in fully paid up hotels with free food!
Problem is they want to live like the pilots who get paid Kshs 650k and thereabouts! Anyone ever seen the staff parking lot? Plus they want to live in Kileleshwa and lavington!
I understand Emirates, KLM, and Virgin pay about USD 1,500 plus allowances. Ethiopian Airlines and SAA pay about USD 1,200. I wonder how much Uganda pays!!
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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BTW, KQ to start NBO-MLD flights in Dec 2010 http://airlineroute.net/2010/10/12/kq-nbomyd-w10/Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Elder Joined: 2/16/2007 Posts: 2,114
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Does KQ employ male flight attendants?Their Ads feature only girls...
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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Chaka wrote:Does KQ employ male flight attendants?Their Ads feature only girls... Yes, they do... lakini I am partial to the gals! Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Member Joined: 7/7/2009 Posts: 111
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KulaRaha wrote:VituVingiSana wrote:Apparently, the 'unwritten' rule is only the attractive ones are hired by Emirates! I have never seen an ugly Emirates stewardess...
Mate, some of our local ladies on KQ.....wah!!! If you're not beautiful, at least smile...just smile, you even have a badge written "we smile", yet you dont!!! KQ flight staff can go strike, who cares, hope you all get sacked! Anyone who gets paid money and cant do their job well dont deserve that job anyways! To me the lethargy of KQ in-flight attendants completely reflects the general attitude of Kenyans to their work (probably including the attitude of a few of us here). Kenyans love getting maximum returns out of the least of efforts! This could be OK at the NSE, but it quite the opposite when an employee is supposed to add value to a product or service. This is the exact reason that our politicians pay themselves obscene salaries with very little output to show, why the police prefer taking 50 bob on the road instead of taking the driver to pay up a 5,000 fine which could be ploughed back to their salaries, why everyone prefers to steal instead of to work ... and KQ staff want to steal from us shareholders for mediocre service to our paying clients! Lets say the situation is all bad and we should probably hire aliens! Comparing KQ staff to Emirates, BA, Air France or KLM is really like comparing diamond to rust! Don't gamble; take all your savings and buy some good stock and hold it till it goes up, then sell it. If it don't go up, don't buy it...
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Rank: Elder Joined: 11/7/2007 Posts: 2,182
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Sasha wrote:I still don't understand the clamour for more pay from these attendants. I have a few friends who work there and they live relatively well. They get as a retainer Kshs 35k plus about USD 50 for every night out. They do an average of 15 nights out (maximum of 21 nights) per month. Now that is good money for people who spend most of their time out in fully paid up hotels with free food!
Problem is they want to live like the pilots who get paid Kshs 650k and thereabouts! Anyone ever seen the staff parking lot? Plus they want to live in Kileleshwa and lavington!
I understand Emirates, KLM, and Virgin pay about USD 1,500 plus allowances. Ethiopian Airlines and SAA pay about USD 1,200. I wonder how much Uganda pays!! kq has been voted the best airline in africa for 7 times in the last decade. I think these attendants u are bashing contributed much(60 %) towards these achievements. If ethiopian airlines didnt feature anywhere in the last decade, dont u think that these attendants should at least be at par with their counterparts? Just a thought! LOVE WHAT YOU DO, DO WHAT YOU LOVE.
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Rank: Chief Joined: 1/3/2007 Posts: 18,137 Location: Nairobi
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kyt wrote:
kq has been voted the best airline in africa for 7 times in the last decade. I think these attendants u are bashing contributed much(60 %) towards these achievements. If ethiopian airlines didnt feature anywhere in the last decade, dont u think that these attendants should at least be at par with their counterparts? Just a thought!
KQ had no competition. The rest were even worse! Now that European airlines are targeting Africa + Arabian airlines [Emirates, Etihad, Air Arabia, Qatar]... KQ needs to up its game... Greedy when others are fearful. Very fearful when others are greedy - to paraphrase Warren Buffett
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Rank: Member Joined: 3/6/2008 Posts: 632
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I gave KQ a wide-berth and have not flown in it since 2008, I prefer Virgin, KLM or Emirates, however that "We Smile" badge has cracked me up, some-one actually thought of that as a "brilliant idea" and management went ahead and adopted it..OMG!! @VVS Wet leases maybe the way forward for KQ, I know SN Brussels (Current Brussels Airlines) had used this format with impressive results not sure if it's the same with the current Brussels set-up set-up. Infact it's the same thing that happens in Wilson airport, the ndeges are leased from SA, and you bid for the contracts in Rome (Say WHO) operating Nairobi-Daardab/Hargeisa. Emirates cabin staff are quite something i have to say but my i tip my hat on the staff of Singapore Airlines my word!! all that and a bag of fries...(The cabin staff now dance when doing the pre-flights checks, was actually a lady Gaga song) now that's in-flight entertainment.
The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic.
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