Fundaah & Magigi.....you are interesting people.Don't you think if what you were saying is true i would have changed my user name or hidden my email address?Opinions are free I guess.

Have a nice day and enjoy.

But it made me wonder,how do you quantify the embarrassment in monetary terms?And would a normal me also get a 2.5M award for the same kind of embarrassment?

The supermarket failed in customer service.....that is not how to handle a 'valued customer'. The shop shud hav communicated immediately with the bank's card centre to establish correct status of the card presented and even agree on other mode of payment to save judge from embarrassment. Of course the judge wasnt that stupid to present a card which had 'nothing'

...for this case,two service providers erred

I was born intelligent,education ruined me.

@ Eddie i gree with you that K.C.B has very useless service and i actually rank K.c.b Moi avenue as the worst bank in the world.

On that jugdgement,i believe its bad in law and will have bad impact on the credit card business in Kenya.The most suitable decission would have been an apology to the judge. This fellow had only 19k and there is a posibility that it was rejected either by mistake,his shopping exceeded the agreed limit or there were just no funds,he should have called them up and sorted the issue out instead of resorting to courts where he being a judge would influence the out come and unfairly enrich himself.

Last year some european billionaire had his card rejected at Nairobi Hilton,he spent the night on the veranda,called his card insurer the next morning problem solved and an apology sent to him there after.

Unlike the bank itself K.C.B visa card centre is very well managed and has an excellent customer service.

His next award will be against the minister for planning for removing toilet seats in a house sold to him by the latter,what a good way of making money bwana judge. Bure kabisa.



wote

@bird_man Check the biz Ideas section... you will see what Fundaah was talking about on email addresses

@all

usually compensation depends on your standing/reputation(or should i say if you are a public figure or not)/impact of such defaced reputation in public when it comes to individuals... For this case,i believe 2.5m was a rip-off to the bank by the judge for the 'embarrassment'!!!! the same judges would probably not have given the same award to someone of the same ranking in the society!!!!

Some deals are like glass. Sometimes it's better to leave them broken than try to hurt yourself putting it back together.